Club Hotel Sunbel

“Good place for relaxing family holiday ”

I had a pleasant stay at Club Hotel Sunbel for one week in July. The spa team, especially Beka and Adler, provided outstanding service and made me feel relaxed. Hussein at the front desk was very welcoming and helpful with any requests I had. The room was comfortable and cleaned daily. The entertai… more

I had a pleasant stay at Club Hotel Sunbel for one week in July. The spa team, especially Beka and Adler, provided outstanding service and made me feel relaxed. Hussein at the front desk was very welcoming and helpful with any requests I had. The room was comfortable and cleaned daily. The entertainment team was active but could have been more enthusiastic. The food had a wide choice of salads and main dishes, but I was disappointed with the beverages quality and the lack of pork and beef dishes. I also did not like the use of prefabricated lamb in some dishes. Overall, I enjoyed my stay but I think there are some areas that need improvement. I would recommend this hotel to anyone looking for a friendly and comfortable place to stay in Antalya.

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“Club hotel Sunbel, not a 4 star hotel!”

So, 4 star in quality this hotel isn’t!! The rooms are basic, if a little tired, plug sockets covered by wall units! It was cleaned every day and the beds were very comfortable. As an all inclusive you expect variation in food and drinks…. If you enjoy salad for breakfast lunch and dinner then thi… more

So, 4 star in quality this hotel isn’t!! The rooms are basic, if a little tired, plug sockets covered by wall units! It was cleaned every day and the beds were very comfortable. As an all inclusive you expect variation in food and drinks…. If you enjoy salad for breakfast lunch and dinner then this is the place for you, there was no distinction between meals! Dessert either fruit or the same syrup soaked sponges day in day out. The food wasn’t unpleasant just the same for every meal and very little choice for children. The all inclusive bar was shameful probably the worst part of the hotel experience! No bar menu, no signature cocktails, choice only of red wine white wine, one lager and we learned after 3 days.. vodka and gin. The bar start didn’t understand requests for drinks… ask for a coke and they serve red wine. One tiny bar…… this needs a massive improvement. As it was we didn’t enjoy the drinks they served and ended up spending £150 on our own alcohol for the week! The spa service, l was really looking forward to a massage and booked a thai massage, the spa had different ideas and tried to persuade us to have lymphatic massages as ‘they would help me loose weight!!!’ Offended! The massage i received was a deep tissue very painful massage by a man who refused to leave the room when i was undressing, felt very uncomfortable and again no means of communicating! They took no information about health or wellbeing and didn’t take names just room number……. A spa that needs massive improvement, wouldn’t go back and advise caution to anyone considering using it! The outdoor pool and sun beds were good, very clean, very enjoyable and the evening entertainment was good when guest acts were included, like Turkish dancers and belly dancers! Overall a hotel in desperate need of upgrading in both rooms and services. Not somewhere i would return!

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