Delphin Diva Premiere Hotel - All Inclusive

“Beautiful holiday”

It was a very beautiful experience and beautiful places. I recomanded it for all the people to came and enjoy those special hotel.

“Great”

Very nice experience I liked it friendly staff good food clean rooms great service very nice i liked it so much i recommend

“Great stay”

Our stay was wonderful. Great rxperience, great staff, nice parties. The pools and brach area were great. We will return.

“Delphin Diva is a great resort, with some small tweaks, it could be incredible.”

We had a great family vacation at Delphin Diva Resort in Antalya, below I have listed the great and not so great points from our trip. Great: The overall resort: The resort has so much to offer, and is very clean and secure. There is lots to explore, without being too vast or too busy. There are … more

We had a great family vacation at Delphin Diva Resort in Antalya, below I have listed the great and not so great points from our trip. Great: The overall resort: The resort has so much to offer, and is very clean and secure. There is lots to explore, without being too vast or too busy. There are multiple on site refreshment stands, a cinema, an arcade and bowling alley (please see comments below). Pools and private beach: The pool areas and private beach are exceptional. Pools and beach having dedicated bar areas, and there’s never a shortage of food or refreshments. Loungers: This is a huge plus! If you try to reserve loungers before 08:30, any towels or belongings left unattended will be removed. This really stops the fighting to get loungers. If you arrive after 08:30, you can leave your belongs and come back, no problem. There was never a shortage of loungers during our stay, and the system removes the stress of fighting for a lounger. You can of course use them before 08:30, however if they’re left unattended before this time, they will be cleared for other guests to use. The bar on the private pier, along with ample seating areas is great to relax and watch boats, and parasailing. There are plenty of towel stations, and no limit to the amount of times you can change them. The towels are plentiful and always freshly cleaned. Food: Food and drink is available throughout the day and night, all over the complex. The food stands and fully stocked drinks cabinets around the pool and on the way to the beach are excellent. The kebab, churro, waffle, fast food, coffee and ice cream stands really are incredible. Ice cream is delivered to the pool areas frequently, a great touch and very much appreciated throughout the day. The chocolate bar in the main foyer was excellent, but only open between 3-6pm each day. Fun fair: The on site fun fair was great for our children, but the rides may be a little small/ tame for older children (12+). It was a popular area, and the queues were never long, and the staff always helpful and friendly. Onsite shops: There’s a few on site shops in the lobby area, where you can pick up most essentials. Location: Only 20 minutes from Antalya airport, and a few minutes walk from the Lara Beach strip (lots of shops, bazaars, bars, and supermarket). A great location indeed! Staff: 2 members of staff really stood out during our visit. Adem from the buffet restaurant is an exceptional member of staff, and a credit to the Delphin team. He went above and beyond every single time we were in his area. He always greeted us and the children, was prompt and polite, and if he saw anyone carrying plates to their table, he would intervene and carry them for them. Nazli Ogil, looked after our room and it was always spotless. Nazli would always speak to our children, was always smiling, full of energy and was a welcome sight every morning. Honestly, these two are the best and I truly hope that they get this feedback from the management team at the resort. Areas for improvement: Check in: We arrived around 2pm, and despite rooms being advertised as being ready at 2pm, it was nearly 3pm before we could access our room. We checked in as a group of 4, and when we got to the room, there was only bedding for 3. We had to ask twice for bedding to be provided, and it probably took an hour and a half before we got this. Rooms: The rooms are small and very tired. I understand that the Diva is the oldest of the Delphin resorts, and it shows. I heard that a renovation is planned over the winter, and it’s much needed. The windows are noisy, the balcony door only worked intermittently, the en-suites had lots of mastic and furniture that would fall off the wall. These may seem small points, but seem much bigger after traveling most of the day. Activities for children: There’s no mini disco, or things for 5-12 year olds to do. Whilst they can join the kids club, this is really aimed at younger children (under 5). There’s a great animation team, which do lots of activities for <5’s, but there’s definitely a gap for mid aged children. Food: The buffet restaurant is vast, and whilst the deserts and bread selections are great, starters and main courses are repetitive, with only a few new dishes for themed nights. The al la carte restaurants had limited choices available too. The system to book al la carte isn’t the best. There two small screens on the basement level, which can only be booked between 9-5 each day, for the same, or one day in advance. We often found it impossible to book a slot, and when we did, the times available were limited. Arcade and bowling alley: The arcade requires prepaid cards to be purchased, making the amusements expensive, and minimum spend required. Lots of the amusements were fully, and required support from the arcade staff before they’d work. Staff: Buffet staff, if you find a good server, stick to their area. On the occasions that we couldn’t get a table in Adem’s area, we certainly noticed the difference. Poor and slow service was often the experience. I’ve never seen so many people looking busy, doing nothing, or just standing around chatting amongst themselves. So many times we had to ask for plates to be cleared, or for extra table settings/ drinks orders. Drink servers (on roller skates) Whilst some were excellent, I lost track of the times they would just skate past, or stop to chat to other staff, before skating off again. These are first world problems, but when you pay the high end prices, you expect a better experience. Lifeguards: We spent most of our time at the smaller pool, with slides for younger children. On two occasions whilst there we witnessed 2 young children nearly drown. If it hadn’t been for the vigilance of other parents, I’m certain there would’ve been a serious injury, if not a fatality. The lifeguards were often not at their posts, or on their phones (why they have personal phones whilst on duty is beyond me). This is a very serious safety issue, and quite frankly not acceptable

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