Club Aqua Plaza

“Great holiday”

Aqua Plaza is a wonderful place for a relaxing and enjoyable holiday. The hotel has a friendly atmosphere, clean rooms, and very helpful staff. The pools are large and well-maintained, perfect for both adults and children. The food is delicious with plenty of variety, and the entertainment team mak… more

Aqua Plaza is a wonderful place for a relaxing and enjoyable holiday. The hotel has a friendly atmosphere, clean rooms, and very helpful staff. The pools are large and well-maintained, perfect for both adults and children. The food is delicious with plenty of variety, and the entertainment team makes the evenings fun and lively. Overall, it’s a great hotel for families and friends who want to have a comfortable and memorable vacation.

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“Family holiday”

The hotel staff were very helpful and friendly the rooms were very clean and the food was good as well pool were great for children big and small and the beach bar was nice in the evening

“3 Star - Needs Improvements”

So here is my honest opinion of Club Aqua Plaza. It must have been AMAZING when it first opened, however I'd say now more of a 3 star. The first room we was given was awful, luckily enough I had the money to pay & upgrade to a nicer room with sea views. The food is ok, but seriously overcrowded & s… more

So here is my honest opinion of Club Aqua Plaza. It must have been AMAZING when it first opened, however I'd say now more of a 3 star. The first room we was given was awful, luckily enough I had the money to pay & upgrade to a nicer room with sea views. The food is ok, but seriously overcrowded & struggled get a seat in the restaurant with HUGE queues. There wasn't a big selection, but we always found something to eat, the problem is it wasn't warm. Breakfast was the worst for cold food. The Pide at the snack bar are good & jacket potatoes. The highlight was the Italian by the beach bar. Many amenities have closed down such as the children's fun fair, waffle bar by the relaxing pool etc... The animation are terrible though the day & not interested. However on an evening they are much better. The entertainment is good but everything is finished by 10pm. Most staff are incredible, shout out to the following legends: Eren - Bar Elif - Bar Red Hair Hüseyin - Guest Relations Rojhat - Italian/ Evening Sila - Bar Husan - Roller Skates Belut - Lobby Bar Tugay - Breakfast Overall it was a good holiday, but I've experienced much better hotels in Turkey.

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“Don't check in late, everything else is either hit or miss”

This review has been written considering both positive & negative experience of our stay. Check In: To start from the worst, we paid extra for x2 sea view rooms for our group of x3 adults. We had a late check in planned plus our flight was delayed, so we ended up arriving very late at night (next… more

This review has been written considering both positive & negative experience of our stay. Check In: To start from the worst, we paid extra for x2 sea view rooms for our group of x3 adults. We had a late check in planned plus our flight was delayed, so we ended up arriving very late at night (next day morning?), between 2-3 am. We have been informed there are no 2 separate rooms available due to electricity issues in our block and that there is no other choice for tonight than to stay in a family room. It was not convincing for none of us that the issues have started at around our supposedly check in time the day before and I still believe they have double booked our rooms. There was a long argument with the reception staff, a manager (who didn't speak English) & holiday operator over the phone, none of it helped at all. It was nearly 5 am by the time we gave up due to been extremely tired and have agreed on what was given to us. The family room was rather a converted shop with almost no privacy inside and from the outside. Luckily, next day we have been given what we paid for and these rooms were good, sea view was amazing and we have received some complimentary stuff. Rooms: Sea view is worth extra money. Rooms are generally looking good with quite fresh refurbishing and stylish design. On the other side, there was no shampoo, we had to use the shower gel instead. Staff: Very random, as some were very polite and friendly while the others seemed clearly not much bothered, especially at the bar next to a water park. Alexandra, the reception senior staff, was extremely helpful and have answered all our basic questions that we did not have a chance to ask during our check in. Cleaning: Although it does say they change the towels every 3 days, we had to chase a cleaning lady to simply do some basics including emptying the bins as there were 2-3 days nobody came to our room at all. Food & drinks: The desserts were a true highlight, although I am not a fan of that stuff generally, I must say they were high quality and tasted like properly home made ones. Pasta by the sea bar was delicious, I had it a few times. The food in canteen was hit or miss, on most days it was alright but I felt very sick on one day and I am sure it is something to do with the food from the main kitchen. Cocktails quality very much depended on a bartender, it was a lot better at the beach bar. Beer was not the best but okay, wine was not drinkable at all. Animation: The ones we chose to go to were good, although the announcements were very late, sometimes just a few hours before the actual start. Pools & swimming: Choices for everyone. The further from the main reception, the better vibe you get. 1st pool next to the rides, lots of people with children. 2nd pool is further, nicely decorated and quiet but with no proper bar. 3rd seawater pool, in my opinion the best and the furthest. There is a pier by the sea with some sunbeds, for the ones who prefers swimming in the sea. Location: Slightly isolated but not in a middle of nowhere. There is a Soho Bazaar market within just 10 min walk. They mostly sell the designer fakes although you can find lovely souvenirs, homemade Turkish delights and nice silver jewellery. Side town is considerably close. Overall, apart from our very unpleasant check in, there is still too much depends on how lucky you are.

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