Sueno Hotels Beach Side

“Family Friendly , Comfort , Luxury”

“Our stay at Sueno Hotels Deluxe Belek was an incredible experience that we will remember for a long time. From the moment we arrived, we were impressed by the size, beauty, and quality of the resort. The atmosphere is amazing, and you can immediately feel that a lot of effort has been put into cre… more

“Our stay at Sueno Hotels Deluxe Belek was an incredible experience that we will remember for a long time. From the moment we arrived, we were impressed by the size, beauty, and quality of the resort. The atmosphere is amazing, and you can immediately feel that a lot of effort has been put into creating a special holiday experience for guests. The hotel itself is beautiful, with stunning architecture, amazing pools, a wonderful beach area, and very well-maintained surroundings. There is something for everyone here — whether you want to relax, enjoy the facilities, spend time with family, or simply enjoy the beautiful environment. Our room was spacious, comfortable, and very clean. The design, comfort, and overall quality made our stay even more enjoyable. It was always a pleasure returning to the room after a day full of activities and relaxation. The staff were fantastic throughout our stay. Everyone was friendly, welcoming, and professional. Their attention and kindness really made us feel appreciated as guests and added a special touch to our holiday. The food variety was impressive, with many different options available and something for every taste. We enjoyed the quality, presentation, and the effort made to make every meal enjoyable. The entertainment, activities, pools, and overall atmosphere of the resort made every day exciting and memorable. Sueno Hotels Deluxe Belek is a place where you can truly enjoy your holiday without worrying about anything. We had a wonderful time and would definitely recommend this hotel to anyone looking for a high-quality, comfortable, and unforgettable holiday experience. Thank you to the entire Sueno Hotels team for making our stay so special — we would love to come back again!”

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“Perfect stay”

Very friendly and helpful Guest Relation team. Wonderful beach side with private pier, drinks and food available on the beach.

“Amazing.”

First beach line location, close to the city center. Variety of food. Clean and neat premises, responsive staff.

“Good but far from excellent”

We recently stayed at the hotel for our summer holiday and overall had a good experience. The facilities were excellent, the location was very convenient, and the sandy beach was one of the highlights of our stay. However, there were several areas that I feel need attention. The animation and enter… more

We recently stayed at the hotel for our summer holiday and overall had a good experience. The facilities were excellent, the location was very convenient, and the sandy beach was one of the highlights of our stay. However, there were several areas that I feel need attention. The animation and entertainment programme was disappointing. There was very little communication in English, making it difficult to know what activities were taking place, when they were happening, and where they were located. Many members of the animation team, including those working in the kids' club, spoke little or no English. My 5-year-old son did not want to participate in the activities or Lollitown because he felt that nobody understood him and that most communication was in Russian. Some of the activity locations also seemed poorly thought out. The mini golf course is situated on a terrace that becomes extremely hot during the day. Even more concerning, there are gaps around the edges, meaning that if a ball is hit slightly off course it can fall through, get lost, or potentially hit someone walking below or near the kids' club area. The table tennis tables are located next to the indoor pool, where it is very warm and where balls frequently end up in the water. The restaurant experience was another area that could be improved. Long queues were common, largely due to operational issues. There was no clear one-way system, and some of the most popular food stations were positioned in places that created bottlenecks. Guests approached serving areas from all directions, which often resulted in people cutting in front of others and added to the feeling of disorganisation. We have visited many hotels in Turkey over the years, and unfortunately I did not get the impression that management is particularly focused on improving the guest experience. My parents stayed at this hotel around 10 years ago, and from our discussions it seems that many of the same issues still exist today, with very few noticeable improvements having been made. While we enjoyed the facilities, beach, and location, I believe the hotel could significantly enhance the overall guest experience by improving communication, reviewing the layout of activity areas, and making restaurant operations more efficient.

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