Ship reviews AIDAcosma, AIDA

Efficient check in and departure

The least valued services are Bar Service, Cuisine, Quality/Price

Aida Cosma is an incredible ship, lots of included restaurants to choose from and the food on board was some of the best we’ve had on a cruise. We especially enjoyed the kebabs and curry wurst, as well as the food in the Italian and Asian restaurants. Aida offers a great product as drinks such as wines, beers and soft drinks are included in the basic fare. The facilities on board were great, especially the spa and waterpark.

Unfortunately with Aida being focused on the German market, everything including menus, food descriptions in the buffet, daily plan, announcements and entertainment are all in German. We felt quite isolated on the ship as we appeared to be the only British people and due to the entertainment being in German we were never able to take part. We understood it would be a predominantly German cruise but we never expected they’d make no effort like they did, without google translate as a vegetarian I would have had a very difficult time. I really think Aida should become more international similar to Costa or MSC, we love socialising with people from around the world and we always make new friends on cruises but unfortunately this particular cruise felt very difficult.

Perfect

The least valued services are Excursions, Bar Service, Shows

Excellent facilities and beautifully designed interiors

The least valued services are Excursions, Animation Team

The best valued services are Destinations, Quality/Price, Room Service

The least valued services are Excursions

Food ,,

The least valued services are Excursions, Animation Team

Cleanliness. The ship was absolutely spotless.

Lack of actual dining areas without other passengers walking through.

Great shows, excellent team and very watchable. Food quality generally good in most restaurants.

Many people on board which led to difficulty getting specialty restaurant reservations as were largely booked out when we boarded, difficulty getting a table at the buffet restaurants at peak times and difficulty getting served drinks in the bars, most notably the Lanai Bar.

Staff attentiveness outstanding

Everything in German on tv and emails received during stay and announcements

The ship and amenities are first class

Not catering for non German speaking passengers especially in announcements made but the captain etc.