Europe to Asia with Costa Cruises

See more great Cruise deals Use our search engine...


Departure calendar Europe to Asia with Costa Cruises

Cruise Line FAQs

Can I use cash on board?

Has an emergency drill been scheduled?

What are the main safety measures put in place on the ship?

What is the Biosafety Trust and why is it so important?

How will check-in take place?

Will the cruise ticket with the boarding form only be available on MyCosta or also on the Costa App?

Will it be necessary to obtain a health certificate from one’s own doctor to complete the mandatory medical questionnaire?

If during online check-in I am not considered eligible after completing the mandatory medical health screening questionnaire, what happens?

What do I have to do to embark if I live in or, if in the past 14 days, I have been in close contact with people in one of the countries at risk (countries with an infection rate higher than the rate in Italy, as identified by Costa on the basis of the

Will it be possible to change the boarding slot I have been assigned?

How will diagnostic testing by nasopharyngeal swab take place?

What kind of health checks will be carried out during boarding?

For which health conditions will boarding be refused?

What are the main preventive measures implemented at the Boarding/Disembarkation Terminal?

How many pieces of luggage can be taken on board?

What happens if a guest who was on my transfer, arranged by Costa, tests positive from the nasopharyngeal swab taken in the terminal upon boarding?

Will I have to wear a mask and gloves during my vacation?

Will I be able to wear any type of mask?

Will it be possible to buy masks on board the ship?

Will it be mandatory to collect and wear the personal tracking device that will be delivered to the boarding terminal?

Will I still be able to board if I refuse to collect and wear the personal tracking device?

How can I minimize interaction and direct contact with surfaces?

What hygiene protocols must be followed by the crew?

Have Costa personnel been given specific training?

What are the precautions taken for public areas on board?

Will it be possible to move between decks of the ship using the elevators?

Will it be possible to swim in the pool?

Does the ventilation system comply with regulations?

Will it be possible to access the jacuzzi area?

Will it be possible to use the sunbeds?

Will I be able to take my body temperature on board?

How will the Reception desk service work?

What are the methods available to carry out the mandatory Emergency Drill?

How does the “Smart Drill” take place?

What safety precautions are taken in the cabin?

How will the on-board entertainment take place?

How will musical entertainment take place in the lounge bars?

Will there be evening dancing and parties in the on-board disco?

How will onboard payments work?

Will it be possible to order drinks at bars?

How will the seating be arranged in restaurants?

How do I view the list of dishes and beverages in the onboard restaurants and bars?

Will it be possible to choose the table at which to eat meals?

How do I request the linking of two different reservations to get the “dining with” option?

Will the buffet service be provided?

What precautions are taken for catering areas?

Will it be possible to book Costa excursions?

How do the Costa excursions take place?

Will my temperature be checked when I choose to take a Costa excursion?

What happens if I go on an excursion and, on my return, I have a higher temperature than is allowed?

If the swab test is positive, what is the procedure?

Will it be possible to gamble at the Casino?

Will it be possible to access the SPA and the beauty salon?

Will it be possible to train inside the gym

Will it be possible to buy vacation photos on board?

Which dedicated areas can children access and what are the rules that apply?

Is there a medical center on board?

Is the medical center always open for any emergency?

If a guest presents with symptoms of Covid-19, what happens?

If I return home within 14 days of disembarkation and experience symptoms similar to Covid-19, who should I contact?

If a guest tests positive from a nasopharyngeal swab, what happens?

Where can used medical devices be disposed of?

I’m a Costa Club member: will I be enjoy the benefits to which my level entitles me on board?

What is the maximum capacity of the various areas of the ship (Swimming pool, Spa, Casino, Gym)?

Who pays for the cost of return if you are deemed unfit to embark or test positive during the cruise?

When will my luggage arrive?

How do I find my cabin and my Costa Card?

How can I connect to the Internet and how much does it cost?

How can I secure my valuables?