Ship reviews MSC Grandiosa, MSC Cruises

The ship

Food

The best valued services are Quality/Price, Facilities, Destinations

Less variants of food, big line

The staff in Yacht Club were excellent and a credit to MSC.

The excursions tended to be limited to bus tours or bike tours, and could do with a bit more variety such as visits to local farms or vineyards, into the countryside, etc.

The staff are great cabin steward waiting staff all work extremely hard the room is well appointed main dining room was good.

The buffet is horrible, so much so that I avoided and missed breakfast and lunch in more then one occasion. Ok you can eat those meals in the purple crab but the service in there wasn''t the best. there are no quieter places if s bar has nothing going on then it''s closed. We where kicked out of a bar even though it was open to the galleria just because it wasn''t serving drinks.

Nice ship and destinations

For dinner, waiters (firstly our waiter and later his senior) tried to push 5 of us to the small table for 4. Until we complained to main manager. Also tried to charge us for water which was included in price. Not nice at all

Bar Service

To crowded expecially the Buffet restaurant, noisy room, Rome tour cancelled, Rude reception and restaurant manager, Ruined Wife''s 60th celebration. To top it all both returned with Covid

Beautiful room excellent housekeeping Lovely food with great serviceGreat excursionsEnjoyed the soa

Children playing in liftsPeople carrying food to cabins in lifts on swimwearCasino very busy with young people 18 to 21 and also very smoky

Everything was superb

A little confusing at times, not much information initially

restauranrs and show team very good

rude and unprofessional reception staff, financial team very untrained and unprofesssional

The cabin was beautiful, spacious and clean.

The set up for the drink packages is ridiculous and in fact in one scenario quite rude. Upon embarking we had to run the package up sell gauntlet and my husband and I looked to see if it made sense for us prior to boarding. We decided that it didn’t since I barely have one drink in the evening as we discovered that both had to purchase the package with two in the cabin. When I explained to the person that I don’t really drink he wanted to know if i was on medication as he wanted to “help”. Are you kidding me? What if I had a problem what a way to be sensitive.