Rydges Canberra

“Bar Manager Jack is excellent”

This review is for the bar and specially for the bar manager Jack. What a great guy, very wine knowledgeable and committed. Very open guy who wants to do his best for the residents. We had a really good conversation about Australian wine.

“Ridges offers convenience and affordability in the nation's capital.”

We have stayed at Ridges previously and overall experience about the same. The hotel has nice overall presentation but shows lots of wear around the edges. Positives - for us a great location and easy walk to Kingston Hotel, - room was very spacious and had the basic necessities you would expect, … more

We have stayed at Ridges previously and overall experience about the same. The hotel has nice overall presentation but shows lots of wear around the edges. Positives - for us a great location and easy walk to Kingston Hotel, - room was very spacious and had the basic necessities you would expect, - price was good (weekend), - included breakfast was quite descent, - parking on-site was only $10 which is great. Not so great - the furnishings are older and show obvious wear, - bathroom pretty good but could be much cleaner, - public areas around thr bar and breakfast area were not maintained and cleanliness or lack thereof very evident, a decent clean/vacuum and elbow grease would result in a much nicer presentation. Interaction with staff was minimal but no issue. Would consider returning when back in ACT.

less

“Could be better”

In town for a golfing trip we stayed one night. Sounded a good deal with $25 drinks voucher per room. But when a glass of rose is $16 & prosecco $17, it wasn’t such a good deal! Outrageous prices for no names brand. That’ll teach me to look at the menu first! Room was clean, but a bit tired - hand… more

In town for a golfing trip we stayed one night. Sounded a good deal with $25 drinks voucher per room. But when a glass of rose is $16 & prosecco $17, it wasn’t such a good deal! Outrageous prices for no names brand. That’ll teach me to look at the menu first! Room was clean, but a bit tired - handle missing from wardrobe door - didn’t anyone notice? I reported it. The usual hunt the power point & as always located in positions that required shoulder dislocation to access. The only power point for the kettle was in the bathroom! No free parking for guests - another $25! But it is secure underground parking. Breakfast was very good, so a plus there. Overall, it was ok, but I’ll be drinking elsewhere next time!

less

“Good for families, but needs a spruce up”

The staff, upon arrival, were rude and unwelcoming. It was like we were an inconvenience to their conversation. The room was family room was large, but tired with sgging broken furniture and curtains and worn and dirty carpet. The positives are that the bathroom is very large with a bath and s… more

The staff, upon arrival, were rude and unwelcoming. It was like we were an inconvenience to their conversation. The room was family room was large, but tired with sgging broken furniture and curtains and worn and dirty carpet. The positives are that the bathroom is very large with a bath and separate shower, double sinks, and ventilation fan. Although the towels were tiny and very thin, you only got one each. They are more like a large hand towel. There is a small fridge and kettle. There is no microwave, which is a missed opportunity for families. There was a small sink in the lounge area. The room looked over the mezzanine and restaurant. You could open the window but there was no freash air and the room smelt like stale smoke and mens cologne. The bed was huge and very comfortable, although the pillow ls were very thin and you only got two and had to ask for more. Which leads me to ask for anything. They didn't answer the phone at reception, so I went down to the desk, but there was no one round. A few people were waiting around, and eventually, someone came. They seemed harrassed. There were kids running around in the lobby screaming and some on scooters tearing around. It seemed chaotic and dangerous if they smashed into someone. There seemed to be a lack of staff the whole weekend. The bar and restaurant were also a disappointment. The food was processed, and a big ordeal to order and a long wait. The restaurant has a nice ambience, but it's quite dark, and kids run around. There is parking for $25.00 per night. You need a car as it's a long walk to any shops or amenities in Manuka. Overall, the room is good for families coming to Canberra, but dont expect luxury. The rooms are not cheap, which is disappointing for the level of service and quality.

less