The Sebel Canberra Civic

“Good location”

Great location in the heart of Canberra - just over the road from the Canberra Centre shopping area and some great places to eat. Hotel is modern and clean. Received an upgrade to an Executive King on the 8th floor. Rooms are close to lifts but there wasn’t a lot of noise. Downside is there was… more

Great location in the heart of Canberra - just over the road from the Canberra Centre shopping area and some great places to eat. Hotel is modern and clean. Received an upgrade to an Executive King on the 8th floor. Rooms are close to lifts but there wasn’t a lot of noise. Downside is there was no way to cast your own content to the TV. I would suggest the hotel find a way to upgrade the TVs for this as it’s a basic amenity these days.

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“Comfortable stay”

Stayed for 5 nights in August 2026. Good location in central Canberra and the room was comfortable. No 24-hour reception and the after-hours check in process was somewhat drawn out with needing call a number and get codes to access key cards in a drop box and the rear entry door. Good stay otherwis… more

Stayed for 5 nights in August 2026. Good location in central Canberra and the room was comfortable. No 24-hour reception and the after-hours check in process was somewhat drawn out with needing call a number and get codes to access key cards in a drop box and the rear entry door. Good stay otherwise.

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“Good hotel in great location”

Three of us stayed one night. Typical Sebel hotel. Clean in excellent location and friendly staff. Limited on site parking. A la carte breakfast was minimal but of excellent quality, as was the barista coffee that was included in the breakfast.

“Handy Location”

As with many city hotels parking is a problem. This one is particularly acute as the property is located across from the ACT Government building and even the spots to unload your bags which are P5 spots are taken by others. The options provided by the hotel include parking at the convention centre … more

As with many city hotels parking is a problem. This one is particularly acute as the property is located across from the ACT Government building and even the spots to unload your bags which are P5 spots are taken by others. The options provided by the hotel include parking at the convention centre or Canberra centre but these tend to be single entry. Aside from the parking situation the hotel property is adequate for the price paid and has a handy self laundry in B1 using coins. The bed is comfortable and the kitchenette is fully usable for self catering. Water pressure in the shower is good and the climate control works fine. As an Accor member I was given a bottle of wine as they don’t have an onsite bar. But in terms of the upgrade they didn’t offer and I had to press for it before getting one. It pays to ask the right questions at check in.

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“Hard to Justifying Staying Here Anymore”

I have stayed at the property regularly since it opened and each time the experience is worse than before. First, the positives. The hotel and the rooms are definitely clean and the bed is comfortable. The bathroom is well supplied with basic amenities (I.e., shampoo, soap, hand wash, etc.) but … more

I have stayed at the property regularly since it opened and each time the experience is worse than before. First, the positives. The hotel and the rooms are definitely clean and the bed is comfortable. The bathroom is well supplied with basic amenities (I.e., shampoo, soap, hand wash, etc.) but those are it. For a room with a king bed with 2 people, they supplied 2 bath towels but inexplicably only 1 hair towel and 1 face towel. You would not find a spare toilet roll, let alone a nail file or cotton tips. One thing that kept me staying here in the past has been its friendly service. That is now well and truly gone, the reception staff speaks and reacts only by rote rather than human, let alone friendly. Calling reception is an exercise in futility as the phone is never answered … took over 6 calls over 2 hours for someone to (finally) answer the phone. I asked for a late checkout (as an Accor diamond member), and they generously gave us an hour. They may as well had told me to shove it. The TV offers Foxtel channels but evidently they have not been paying their bills. There is no ability to cast or mirror your device to it. My included breakfast is now only offered from a limited “express” menu (in the past one is offered a proper menu item) - the most substantial breakfast item available is a bacon and egg roll. For the same price point, this property is on par with other hotels nearby and so I shall be taking my business elsewhere. So should you.

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