Smiggins Hotel

“Don’t hesitate, just book it!”

We had an amazing 4 nights at Smiggins Hotel and Chalet Apartments. You just can’t beat this property for the location, amenities, fabulous food and friendly, welcoming staff. Everything runs like clockwork, thanks to Belinda and her talented team. Grab your gear from the lockers, pop your younger … more

We had an amazing 4 nights at Smiggins Hotel and Chalet Apartments. You just can’t beat this property for the location, amenities, fabulous food and friendly, welcoming staff. Everything runs like clockwork, thanks to Belinda and her talented team. Grab your gear from the lockers, pop your younger children in the kids club for the day, ski straight out on the Smiggins slopes and away you go. Meet up at the cosy lounge bar by the open fire for apres cocktails before treating yourself to a delicious dinner, followed by an in-house magic show, fireworks display or some quality live music. Most of the people you meet are repeat guests for good reason. Ski holidays with family and friends can be logistically complicated, but Smiggins Hotel makes everything easy so you can relax and enjoy yourselves. 10 out of 10!

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“Convenient and fun for the whole family”

We’ve stayed here a few times over the years. It is consistently clean, convenient on snow accom with great meals and an awesome team of people happy to help. We are a couple and we always feel comfortable here. I’ve taken my sisters family here. A great on snow experience for kids. Kids were 15 a… more

We’ve stayed here a few times over the years. It is consistently clean, convenient on snow accom with great meals and an awesome team of people happy to help. We are a couple and we always feel comfortable here. I’ve taken my sisters family here. A great on snow experience for kids. Kids were 15 and 16. They could go out and ski when they liked while we watched on. If you’re a family you should give this a try. Convenient on snow parking. You couldn’t want for more.

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“Faultless”

We are just finishing up a five night stay in a Mountain View room at Smiggins Hotel and it’s just been faultless. The staff in every single area were 5 star amazing, friendly, helpful & just all round faultless customer service. The restaurant food was fantastic, we had a three course meal every… more

We are just finishing up a five night stay in a Mountain View room at Smiggins Hotel and it’s just been faultless. The staff in every single area were 5 star amazing, friendly, helpful & just all round faultless customer service. The restaurant food was fantastic, we had a three course meal every single night and everything was cooked to perfection. My friend is vegan and nothing was too much trouble for the chef to adapt for her. My 9 year old daughter absolutely loved the kids club each night & they also did a kids dinner with kids club each night which allowed for us adults to have a little time out. We’d definitely stay again.

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“Friendly helpful staff. Good facilities”

Myself and my partner stayed with two grandsons for four days in the chalets building. We had two separate, but interconnected, rooms. both rooms were equipped with two element cooktop, microwave, kettle, toaster, full sized fridge/freezer, sink, dishwasher, cooking utensils, pots/pans, cutlery, … more

Myself and my partner stayed with two grandsons for four days in the chalets building. We had two separate, but interconnected, rooms. both rooms were equipped with two element cooktop, microwave, kettle, toaster, full sized fridge/freezer, sink, dishwasher, cooking utensils, pots/pans, cutlery, plates, bowls, mugs and glassware. There was a small table and four chairs in each room. We noted an absence of personal toiletry items - no soap, shampoo, conditioner. Make sure to bring your own as we did. Each room had three single beds, but one room had two beds configured as a king-sized bed. Beds and pillows were comfortable. All towels/linen was clean and in good order. The bathrooms had a very modern feel with a large shower cubicle, a shower head that gushed huge amounts of hot water and a luxuriously heated floor. The only down-side was that due to the large shower cubicle, access to the toilet was a little cramped. The bedroom/dining/kitchenette area was quite spacious. We found that we needed to move the table out from the wall so that all four of us could sit together for a meal, but this was quite easy to do and was not a problem the few times that we ate a meal in the chalet. Each room had a substantial sized wall-mounted TV with remote control. Due to poor local TV reception, the VAST television service is provided via satellite. So do not expect to watch the same shows that you watch at home (unless, of course, you are from Alice Springs). The wifi coverage and speed was very good in the rooms that we were using, so the kids were entertained by Netflix on an iPad when we were not skiing. If you have a Chromecast or Apple TV available, it would be worth bringing it along - in case of a rainy day. The rooms were warm, clean and seemed to be well maintained. Housekeeping staff emptied bins daily and replenished coffee supplies when necessary. There is a heated "boot room" in the entry area of the Chalet building where there is a lockable airing cupboard allocated to each room. Skis, boots, boards, gloves, helmets, etc can be left in these cupboards to dry out - so there is no need to clutter up the rooms with those items. The Chalet building is about 100m from the main Hotel building. Access is by walking up a sealed road. There was very little snowfall during our stay so this walk between buildings was not an issue - I would imagine that the road could be quite slippery at times though. Vehicles can be driven up to the Chalet building for loading/unloading, but cannot be parked there for the longer term. There are two carpark areas between the Chalet and Hotel buildings, where vehicles can be parked for the duration of your stay. The Hotel building contains more accommodation rooms, but I'm unable to comment on those facilities. There is a private lounge area with a warm wood fire and a private dining room in the Hotel building. There is also a public bar and a public bistro. Hotel/Chalet guests are able to book tables in either the dining room or the bistro. The Hotel building has a duplicate "boot room" for Chalet guests, located on the floor beneath the main part of the Hotel. We found this the most convenient place to store our snow equipment, as it was just a short walk carrying skis from there to the Smiggins lifts or the free shuttle bus to Perisher. Ski/board/clothing hire shop, cafeteria, public toilets, snow sports equipment shop is all located in an arcade on the floor below the main Hotel building and is accessible by an internal stairway in the hotel. We purchased a bed & breakfast package, so walked down to the Hotel dining room each morning for breakfast (from 7:15 to 9:00). All the standard breakfast foods were available (juice, tea, coffee, fruit, yogurt, cereal, toast - self serve) (pre-cooked bacon, sausages, mushrooms, baked beans, tomatoes, hash browns, eggs, croissants - served by staff) (pancakes - cooked on request). We ate dinner in the bistro a couple of times. The menu was fairly limited (but OK) and prices were reasonable. NOTE: steaks, sausages, lamb chops are supplied raw and you cook it yourself on an indoor BBQ arrangement. So bring your gloves as it can get pretty hot turning meat over with the tongs that are provided. It was a good bit of social activity, chatting to some other guy that was cooking his family's dinner too. All of the staff at the Smiggins Hotel & Chalet Apartments were happy, friendly and helpful during our stay. There was a misunderstanding when I settled my final account (mainly my fault for not paying attention) where I was billed for dining room meals rather than bistro meals (a substantial price difference). I became aware that I was overcharged, when I returned home and the error was corrected when I first contacted staff about it. No hassles at all. Overall a very pleasant experience - we all had a great week away at the snow.

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