Description
Facilities: The hotel has a lift and features 563 rooms. The reception desk is open round the clock. A baggage storage service, safe, currency exchange service and cash machine are available. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel … more
Location: This hotel is located in the historic Rocks district and is close to Sydney's numerous transport connections, including trains, buses and ferries, all of which lie a short walk from the hotel. The Museum of Sydney (500 m), Sydney Opera House (1 km) and Darling Harbour (3 km) are all situated in the hotel's vicinity. Bondi Beach is 10 km from the hotel.
Meals: Dining facilities include a restaurant, a café and a bar. A continental breakfast buffet guarantees a great start to the day. For lunch and dinner, guests can order à la carte. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options.
- Other
- Air conditioning
- Heating (free of charge)
- Additional services
- Dry cleaning service
- Laundry
- Laundry Service
- Lift
- Maid
- Washing machine
- Reception
- 24-hour reception
- Concierge service
- Multilingual staff
- Porter service
- Entertainment
- Computer room
- Dance hall
- Pool table
- Shops in hotel
- TV lounge
- Parking
- Covered parking
- Nearby parking
- Parking
- Security-controlled parking
- Valet parking
- Means of communication with the center
- Car rental service
- Shuttle transfer
- Airport transfer
- Shuttle
- Transport service
- Pets
- No pets allowed
- Smoking
- Smoke detector
- Smoking area
- Wi-Fi
- Complimentary Wi-Fi
- Complimentary high-speed Internet
- High-speed cable connection
- Services
- 24-hour gym
- Banquet and event room
- Breakfast in bed
- Café
- Car rental
- Cash machine at the hotel
- Cloakroom facilities
- Coffee machine
- Conference centre
- Currency exchange
- Doctor
- Dry cleaning service
- Fax/photocopier
- Florist
- Garden
- Hair dryer
- Hair salon / beauty centre
- Heated pool
- Iron
- Ironing equipment
- Ironing service
- Laundry
- Library
- Luggage storage
- Meeting room
- Microwave
- Newspapers
- Postal service
- Private check-in / check-out
- Private pool
- Public bathroom
- Room service
- Safe
- Sale of tickets
- Sale of tours
- Security
- Serviced office
- Shoe shiner
- Stores
- Sun terrace
- Sun terrace
- Terrace
- Trouser press
- Wake-up call service
- Wedding service
- Children
- Babysitting service
- Childcare
- Cot
- High chair
- Swimming pools
- Adults-only outdoor pool
- Children’s playground
- Full SPA circuit
- Poolside sun loungers
- Bars
- Bar
- Coffee shop
- Coffee/tea in public areas
- Snack bar
- Restaurants
- Breakfast buffet
- Breakfast in bed
- Buffet restaurant
- High chairs
- Kids buffet
- Kids' menu
- Menu for diabetics (on request)
- Rooms for events / banquets
- À la carte restaurant
- Gym and SPA
- Free access to gym
- Gym
- Hot tub
- Jacuzzi
- Massages
- Sauna
- Spa
- Turkish bath
- Accessibility
- Facilities for people with disabilities
- Wheelchair access
- Wheelchair-accessible room
- Check-in/Check-out
- Deposit:
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- Payment date: #{ depositTime }
- General
- Number of people: #{numberOfPersons}
- Floor: #{floorNumber}
- Tourism register number:
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- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
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Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
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Tourism register number:
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Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
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Very good
Based on 8777 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in the heart of Sydney
Showing 5 featured reviews out of 8777 TripAdvisor reviews
C
CJ0712
Texas
10/06/2026
“The Best Views in Sydney”
We enjoyed our stay at Shangri-La Sydney and would stay here again, primarily because the location and views are absolutely incredible. The views of the Sydney Opera House and Harbour Bridge are stunning and were easily the highlight of our stay. One thing to note is that if you’re walking, there … more
M
madirosewise
Airlie Beach, Australia
09/06/2026
“overall, an incredible stay with amazing views, fantastic service, and a beautiful hotel experience.”
what did we like? honestly, everything. i’ve stayed at shangri-la sydney before for my partner’s 21st birthday, so i just had to come back and bring my mum to spoil her. it ended up being such an incredible experience from start to finish. we originally booked a deluxe opera house city king room … more
L
Lisa A
Gold Coast, Australia
27/05/2026
“5 Stars For Sydney”
I booked a one night stay to attend The Vivid Festival & an event at The Sydney Opera House, took the train from the aiport to Circular Quay then under a 10 minute uphill walk (promise it will be worth it) to the hotel. I had booked an early check-in and room was ready at 10am the reception staff w… more
L
Light3333
25/05/2026
“Breath Taking View. Super Luxe Service.”
Breath taking views. White glove service. Great location. Super Luxe Service. From the two seater bathtub to the stunning views from the room and the penthouse lounge EVERYTHING was PERFECT. NOTE Sydney has some hills and this hotel in on the top of one, which is why you get those awesome views. I… more
L
L1008EQjonathanl
Washington DC, District of Columbia
23/05/2026
“Shangri-La Sydney, Shining on a Hill”
Shangri-la Sydney exceeded all expectations. The room was beautiful with stunning views of the Harbor Bridge, the famed Opera House, all the way to where the Sydney Harbor meets the Pacific Ocean. My room was spacious and well-appointed, as was the ensuite. Yes, the hotel is up a hill, from the Roc… more
The reviews shown have not been verified. Viajes El Corte Inglés, S.A. does not guarantee that they correspond to real users of the service nor does it assume responsibility for their content. More Info
8
Very good
Based on 1 reviews
Service: 8
Cleanliness: 9
Room: 8
Facilities: 9
Location: 7
Quality/Price: 7
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