Hilton Darwin

“Great city location, rest well & great breakfast”

Wonderful big size room, no smell, good walk in shower, air conditioning nice cold & quiet, carpet soft & pretty & have disposable slippers. Salt water pool & great selection buffet breakfast especially have a self juice bar, choice of eggs including eggs Benedict. Hilton hotels never let me down! … more

Wonderful big size room, no smell, good walk in shower, air conditioning nice cold & quiet, carpet soft & pretty & have disposable slippers. Salt water pool & great selection buffet breakfast especially have a self juice bar, choice of eggs including eggs Benedict. Hilton hotels never let me down! Thank you

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“Hiltons aren’t what they used to be.”

It didn’t start well when my travel agent rang to speak to the concierge to arrange a hairdressing appointment for me and was told there is no concierge and they don’t make appointments for guests. They suggested she google instead. When I arrived I found their next door neighbour is a hairdresser … more

It didn’t start well when my travel agent rang to speak to the concierge to arrange a hairdressing appointment for me and was told there is no concierge and they don’t make appointments for guests. They suggested she google instead. When I arrived I found their next door neighbour is a hairdresser and there were numerous in the block. We also realised we needed an extra night because the arrival time of our Qantas flight was 12.30am. I certainly didn’t want to sit up in the lobby until check in time. They charged $650 for that half night ( no breakfast included) over my travel agents objections even though I had paid about $450 for each of the other two nights. Their website said the king Harbourview room began at $340! The room was nice enough and roomy but housekeeping was sloppy. My neatly folded pyjamas were put on the floor, dirty cups and plates never removed and my pet peeve, room service trays left in the hallway outside other rooms all day and night. I noticed a Novotel on the waterfront during our stay and it is much cheaper. I’d stay there next time.

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“Did Not Meet ‘Hilton’ Standards”

Our options were between the Hilton and Mindil Beach Resort, and we ended up going with the Hilton— I was highly disappointed in the quality of the hotel, the outdated rooms, I had to get my room changed due to the AC leaking all over the floor, the pool was also highly disappointing with rust at t… more

Our options were between the Hilton and Mindil Beach Resort, and we ended up going with the Hilton— I was highly disappointed in the quality of the hotel, the outdated rooms, I had to get my room changed due to the AC leaking all over the floor, the pool was also highly disappointing with rust at the bottom, the breakfast was definitely not worth the price, and there were only two employees who I would consider friendly and who provided exceptional service. In addition, the conjoining rooms—you can hear EVERYTHING from the other room! My last complaint is the hotel smell. Usually you love a hotel smell when walking into the lobby, but we thought the smell as well as the toiletry scents were old and outdated and not fresh smelling. My coworker had to change rooms twice as well. For the price as well as being one of the ‘better’ hotels offered in Darwin, this location needs a lot of improvement…choose the Mindil Beach Resort!

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