Description
Facilities: The hotel welcomes guests in a 20-storey building with 2 lifts and 154 rooms. English-speaking staff at the reception are happy to assist guests at the reception desk round the clock. Check-in and check-out are available 24 hours a day. Services such as a baggage storage service and a safe ensure a comfortable stay. Wireless internet access is provided in public areas. The tour desk o… more
Location: The hotel enjoys an ideal location in the Queen Street Mall, right in the heart of the Central Business District. It is 400 m from St Stephen's Cathedral, 600 m from Brisbane Botanical Gardens and 800 m from St John's Anglican Cathedral. Just a short and pleasant stroll away, guests will find the convention centre (1.2 km), South Bank Parklands, the Queensland Art Gallery and Brisbane Botanical Gardens. Sir Thomas Brisbane Planetarium is 5 km and Brisbane Airport is just 15 km away.
Meals: Dining facilities include a café and a bar. The restaurant has air conditioning and high chairs for children. Breakfast, lunch and dinner offer many delicious options. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options.
- Other
- Air conditioning
- Heating (free of charge)
- Additional services
- Dry cleaning service
- Laundry
- Laundry Service
- Lift
- Maid
- Tumble dryer
- Reception
- 24-hour reception
- Concierge service
- Multilingual staff
- Porter service
- Entertainment
- Shops in hotel
- TV lounge
- Parking
- Nearby free parking
- Nearby parking
- Parking
- Security-controlled parking
- Valet parking
- Pets
- No pets allowed
- Wi-Fi
- Complimentary Wi-Fi
- Services
- 24-hour gym
- Banquet and event room
- Breakfast in bed
- Café
- Car rental
- Cash machine at the hotel
- Coffee machine
- Conference centre
- Currency exchange
- Doctor
- Dry cleaning service
- Fax/photocopier
- Hair dryer
- Housekeeping
- Iron
- Ironing equipment
- Ironing service
- Laundry
- Library
- Lockers
- Luggage storage
- Luggage storage
- Medical service
- Meeting room
- Newspapers
- Private check-in / check-out
- Public bathroom
- Room service
- Safe
- Sale of tickets
- Sale of tours
- Security
- Serviced office
- Shoe shiner
- Sun terrace
- Sun terrace
- Terrace
- Trouser press
- Wake-up call service
- Year-round outdoor pool
- Children
- Childcare
- Kids' TV channels
- Kids' audiovisual material
- Bars
- Bar
- Coffee shop
- Coffee/tea in public areas
- Pool bar
- Snack bar
- Restaurants
- Breakfast in bed
- High chairs
- Kids' menu
- Menu for diabetics (on request)
- Rooms for events / banquets
- Swimming pools
- Adults-only outdoor pool
- Poolside parasols
- Poolside sun loungers
- Gym and SPA
- Gym
- Sauna
- Spa
- Turkish bath
- Activities
- Golf course
- Golf course within 3 km
- Accessibility
- Disabled access
- Facilities for people with disabilities
- Wheelchair access
- Wheelchair-accessible room
- Check-in/Check-out
- Deposit:
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- Payment date: #{ depositTime }
- General
- Number of people: #{numberOfPersons}
- Floor: #{floorNumber}
- Tourism register number:
- #{ registryNumber }
- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
Deposit:
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Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
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Tourism register number:
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Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
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Very good
Based on 923 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in the heart of Brisbane
Showing 5 featured reviews out of 923 TripAdvisor reviews
A
Alan R
19/06/2026
“Overnighter to see a concert. Excellent hotel.”
Excellent hotel. The vibe was very helpful and friendly. Lovely staff. Breakfast is well worth the money. We will be back.
A
Angela P
15/06/2026
“Sneaky getaway”
Nothing was a problem for the friendly staff. Beautiful clean tidy room with unique sliding doors to the ensuite. Once open they created additional space. Lovely meals and bar facilities. Only a few minutes walk to train station, casino, South Bank in the heart of the CBD.
B
Bhola K
09/06/2026
“Excellent experience.”
I had an excellent experience on my Business trip. Hyatt Residency Brisbane has unbelivable customer experience, very polite staffs. I always recomend.
F
F9843EMmalcolmc
21/06/2026
“Hyatt Brisbane”
Fantastic Location. Lovely setout, Staff friendly. Rooms smallish but modern. TV large enough, BUT internet slow and caues buffereing and freezing. Not just a new thing, being doing it for a year and staff have been prevously advised.
C
Coastal65449594878
Brisbane, Australia
29/06/2026
“Comfortable, clean and central hotel. Poor complaints management.”
Comfortable and clean room in a convenient central location. Downside was being charged for bottles of water marked complimentary placed at each bedside each day. When I asked the receptionist at check-out, I was advised that they had assigned me he incorrect World of Hyatt membership. In the end, … more
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