The Star Gold Coast

“We Left (Mostly) Very Happy”

This was a Luxury Escapes booked package stay. A very friendly and professional hotel check-in courtesy of Arthur; who allowed us to access our Superior King bed hotel room early at 14:00. This was for a Tuesday mid week, 2 night stay. I know that this would be more problematic at weekends or over … more

This was a Luxury Escapes booked package stay. A very friendly and professional hotel check-in courtesy of Arthur; who allowed us to access our Superior King bed hotel room early at 14:00. This was for a Tuesday mid week, 2 night stay. I know that this would be more problematic at weekends or over school holidays. Our room #1747 on Level 17 was very nice. I appreciate though that other stayers at this venue may not get such a "newer" room and on a such a higher floor. We found though the King bed mattress to be too soft + lumpy to our taste. The air con fan motor also had only the one workable speed = too loud. But otherwise a very comfortable stay room. Parking is best managed by 1st becoming a Star member and using that card for entry / exit of the otherwise $$ car park. In theory hotel guests should not pay more than $25 / day AND also in theory if you spend $25 / day on hotel services this should then get free car parking. BUT on checking out, the very helpful parking desk attendant said that I had no points on my Star card and this after spending for 2 nights of venue meals and drinks. He then was able to add the free parking credit but only because I could show him the printed receipts for these expenses. The joys of a slack IT system. We dined at the so-so / very average Harvest Buffet for an evening meal and then at the Chinese Restaurant, where the food std was way higher and as expected even dearer. The morning buffet breakfasts were only ok. Too crowded, too noisy (why such loud and inappropriate music?) and very mediocre food. Only 1 coffee machine working too. The omelette station also gets overwhelmed. Very sticky table tops too.

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