Crystalbrook Flynn

“Crystalbrook Flynn, Excellent Hotel Stay”

Location was excellent, Close to Shopping Centres—Esplanade Walks right in front of both the Abbot & Esplanade Towers of this Hotel. Choice of Food places to dine right at the hotel. Lovely Pools are located within the Hotel. Staff are very helpful, housekeeping (Maria) and others. The front desk w… more

Location was excellent, Close to Shopping Centres—Esplanade Walks right in front of both the Abbot & Esplanade Towers of this Hotel. Choice of Food places to dine right at the hotel. Lovely Pools are located within the Hotel. Staff are very helpful, housekeeping (Maria) and others. The front desk was always happy to help. Restaurant Staff Excellent, very courteous. Taxis are very easy to book.

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“A REASONABLE 4 STAR HOTEL”

This is a 12 story twin tower accommodation unit set very close to the Esplanade in Cairns. Purports to be 5 star but misses the mark. Perhaps 4 star Our room was allocated on the 12th floor which had a view over the pier shopping complex in the marina and the mud flats which serve as the waterfro… more

This is a 12 story twin tower accommodation unit set very close to the Esplanade in Cairns. Purports to be 5 star but misses the mark. Perhaps 4 star Our room was allocated on the 12th floor which had a view over the pier shopping complex in the marina and the mud flats which serve as the waterfront in Cairns. Pleasant enough outlook. There was a small external deck where you could relax if wanted. Overall, I considered for the price, that the room was relatively small ( probably 30 sq m at most) just enough for a king bed ( actually two singles pushed together) couple of chairs and small table. Hanging space in the cupboard with adequate but storage for anything else in drawers was limited. Took some time to understand the Airconditioning given that there are no instructions whatsoever on its operation in the room . Reception was ok and we were attempted to promtly, but the staff lacked detail knowledge of various attractionms, transport etc whch a reasonable concierge would have. However, they overlooked the fact that you need your key tag to go up to the elevator. This is not a rare occurrence but one would expected to be told that at reception. We were not the only ones confused when we couldn’t book our floor Shower pressure is very ordinary, but wifi download speed is excellent The hotel has two swimming pools. These are lap poosl. One pool is devoid of sun, and the other gets sun on only 1/4 to 1/2 of the poolside deck Cleaning was basic only, changes sheets and towels , not small bits off the floor and side tables Only two black tea bags provided per day but no tea towel to clean up any spills etc

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“Great hotel in a perfect location”

Recently stayed here for a few nights on a winter escape. The hotel is perfectly located in the middle of the esplanade so that you can easily walk everywhere without the need of a hire car. The hotel is well maintained and clean. Two spectacular looking pools, however, can be a little daunting … more

Recently stayed here for a few nights on a winter escape. The hotel is perfectly located in the middle of the esplanade so that you can easily walk everywhere without the need of a hire car. The hotel is well maintained and clean. Two spectacular looking pools, however, can be a little daunting as they are all glass and above the pub at the base of the hotel so people can have a beer and look up to watch you swim :) Beds were really comfortable, only downfall was that the pillows were uncomfortable. Shower was incredible, could've stayed in that bathroom for hours under the water. All in all a fantastic stay here.

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“Highly recommended”

After staying at another big-name hotel at 34 Esplanade for 5 days, where the overall impression was disappointed for the price and comfort offered, the subsequent stay at CB Flynn has restored my confidence that Cairns has at least a decent hotel for visitors. I appreciate Flynn's design team who… more

After staying at another big-name hotel at 34 Esplanade for 5 days, where the overall impression was disappointed for the price and comfort offered, the subsequent stay at CB Flynn has restored my confidence that Cairns has at least a decent hotel for visitors. I appreciate Flynn's design team who did a good job ranging from public area layout, room decor, noise insulation from traffic, furniture, amenities and bathroom ware were of very good standard. Not many hotels provide V & B brand water-closet, but the model selected may not be appropriate. It's poorer than average suction power for hotel standard that no water saving is possible when one has to flush the toilet a few times to get rid of the toilet paper. Using 2 ply toilet paper didn't work, as it's compromised the quality. The paper alike cloth-hanger also didn't appeal for the lack of flexibility. The stay was enhanced by the friendly staff from front office and the porter who always prepared to help and carried a smile whenever we met. Housekeeping could have been better though. Location is excellent and the atmosphere along the coastal walk is exactly what the visitors want to be in during the holiday.

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