Novotel Surfers Paradise

“A great solo trip”

Just back from a fantastic 4 night stay here. This was a solo trip and even though it’s a family resort I don’t feel out of place. I had a king room with ocean view on the 28th floor and the room was fantastic. As a tea loving Brit I was particularly fond of my full size kettle and great selections… more

Just back from a fantastic 4 night stay here. This was a solo trip and even though it’s a family resort I don’t feel out of place. I had a king room with ocean view on the 28th floor and the room was fantastic. As a tea loving Brit I was particularly fond of my full size kettle and great selections of teas in my room. The staff though are really what stood out for me on this trip. All were exceptionally friendly and helpful and nothing was too much trouble. The breakfast buffet is one of the best I’ve ever had and I also particularly enjoyed the seafood buffet on Saturday night. The Japanese restaurant is also worth visiting. A special mention must be given to Sena on turndown service duty. I spoke with her every night during my stay and she is an absolute credit to the resort.

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“beautiful resort”

A beautiful resort! Our room was extremely nice, with a lovely ocean view balcony. The bed was very comfortable, the room was quiet and perfect for us. Our room was very clean; I appreciated that we received a note when we (accidentally) activated the privacy button which skipped daily housekeep… more

A beautiful resort! Our room was extremely nice, with a lovely ocean view balcony. The bed was very comfortable, the room was quiet and perfect for us. Our room was very clean; I appreciated that we received a note when we (accidentally) activated the privacy button which skipped daily housekeeping service. The staff was very nice. Our stay included breakfast, which was a great buffet along with made-to-order items. We enjoyed the casual lobby/outside bar/restaurant, the local bay bugs and local oysters were delicious! The outside pool bar offers cold buckets of beer to enjoy next to the salt water swimming lagoon (complete with tropical fish!). As for value, considering it's a resort, the prices seemed appropriately expensive. The only negative was the location ... beautiful views but not beach front ... and not near small cute coastal towns north of this area. So, come to relax and just enjoy this beautiful resort! Explore the grounds, including the JW Garden; take a day to visit the Currumbin Wildlife Sanctuary (about 40 minutes away).

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“Great Hospitality”

First trip to Australia and we stayed here for four nights as our first stop. We had arrived at noon and Nathalie was very helpful in finding us a room for an early check in, after learning we had just flown 20 hours and were anxious to settle in. Although our original room assignment was on a hi… more

First trip to Australia and we stayed here for four nights as our first stop. We had arrived at noon and Nathalie was very helpful in finding us a room for an early check in, after learning we had just flown 20 hours and were anxious to settle in. Although our original room assignment was on a higher floor, this room was lower, but still had a view of the pool and the ocean. The room was large with a firm bed, although the pillows were quite soft. The bathroom also had plenty of room with a very large shower. The balcony was small and narrow, but it was still pleasant to be able to sit outside, especially in the morning with coffee. A mini fridge was included and this was the only hotel among several we encountered that had a self-service ice machine, which was handy. The pool area is lovely, with the choice of both a salt water and fresh water. But it was crowded on the weekends and there were a lot of children... a lot of unsupervised children who yelled, did cannonballs and made a nuisance of themselves. I understand this location is marketed as a family resort, so this should be expected, but it would have been nice to have one small area that was for adults only. At first, I thought the location seemed a bit remote from Surfers Paradise, but there is a close by tram stop that takes you right there and it was actually quite pleasant not being around the crowds along the touristy strip. It was a 10 minute walk to the closest beach, which was a different vibe entirely from the pool area. We enjoyed our stay overall and would recommend this hotel.

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