Description
Be sure to enjoy recreational amenities including an outdoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access, tour/ticket assistance, and a picnic area.. Featured amenities include a business center, dry cleaning/laundry services, and luggage storage. Event facilities at this hotel consist of conference space and a meeting room. Self par… more
With a stay at Quest Mackay on Gordon in Mackay (City Centre), you'll be within a 15-minute walk of Artspace Mackay and Mackay Enertainment and Convention Centre. This luxury hotel is 0.7 mi (1.1 km) from Ken Burgess Orchid House and 0.8 mi (1.2 km) from Jubilee Park.. Distances are displayed to the nearest 0.1 mile and kilometer. Artspace Mackay - 0.6 km / 0.4 mi Mackay Enertainment and Convention Centre - 0.9 km / 0.6 mi Jubilee Park - 1 km / 0.6 mi Ken Burgess Orchid House - 1 km / 0.7 mi Bluewater Lagoon - 1.4 km / 0.9 mi Caneland Central - 1.5 km / 0.9 mi Harrup Park - 2.1 km / 1.3 mi Great Barrier Reef Arena - 2.2 km / 1.3 mi Mackay Basketball Stadium - 2.4 km / 1.5 mi BB Print Stadium - 2.7 km / 1.7 mi Town Beach - 2.8 km / 1.8 mi Far Beach - 3.4 km / 2.1 mi Mackay Regional Botanical Gardens - 4.1 km / 2.6 mi Mackay Base Hospital - 4.2 km / 2.6 mi Illawong Beach - 4.2 km / 2.6 mi The preferred airport for Quest Mackay on Gordon is Mackay, QLD (MKY) - 6.1 km / 3.8 mi . In Mackay (City Centre).
Take advantage of the hotel's room service (during limited hours)..
- Other
- Air conditioning
- Heating (free of charge)
- Additional services
- Dry cleaning service
- Laundry
- Laundry Service
- Lift
- Maid
- Self-service laundry
- Tumble dryer
- Reception
- 24-hour reception
- Entertainment
- Aerobics
- Parking
- Covered parking
- Nearby parking
- Parking
- Shuttle transfer
- Airport transfer
- Pets
- No pets allowed
- Smoking
- Smoking area
- Wi-Fi
- Pay-per-use WiFi
- Services
- Balcony
- Banquet and event room
- Barbecue
- Breakfast in bed
- Café
- Conference centre
- Dry cleaning service
- Hair dryer
- Iron
- Ironing service
- Laundry
- Luggage storage
- Meeting room
- Microwave
- Newspapers
- Picnic area
- Public bathroom
- Room service
- Safe
- Sale of tickets
- Sale of tours
- Serviced office
- Sun terrace
- Terrace
- Vending machines
- Wake-up call service
- Children
- Babysitting service
- Childcare
- Bars
- Bar
- Coffee shop
- Coffee/tea in public areas
- Vending machines
- Restaurants
- Barbecue / grill
- Restaurant guide
- Rooms for events / banquets
- Swimming pools
- Outdoor pool
- Gym and SPA
- Gym
- Spa
- Activities
- Diving
- Golf
- Golf course within 3 km
- Accessibility
- Facilities for people with disabilities
- Lift with braille
- Wheelchair access
- Deposit:
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- General
- Number of people: #{numberOfPersons}
- Floor: #{floorNumber}
- Tourism register number:
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- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
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Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
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Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
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Excellent
Based on 815 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for its good cleaning service
Showing 5 featured reviews out of 815 TripAdvisor reviews
J
jcave427067
17/07/2026
“Found or new fav accommodation place!”
Cannot fault this property! From the incredible service when checking in right through until our departure morning. Beautiful note and treats left for us. Nice little touches mean alot for sure! This will be our new accommodation stay from now on.
C
carmelsheehan
Townsville, Australia
14/07/2026
“Exceptional Customer Service”
We have stayed here several times and have received good service, but this time Mandy at front of office was exceptional. We stayed for a family event, and it was organised the family could stay close together. Check in was easy. Location is excellent, close to shops, dining options close and parks… more
3
30kylieh
Cairns, Australia
24/06/2026
“Best accommodation in Mackay”
Extremely comfortable, clean and outstanding customer service. All the important things when travelling for work.
J
jsteer167747
Tannum Sands, Australia
22/04/2026
“Good clean apartment for families”
Our stay at Quest Apartments Mackay was very enjoyable. The secure parking was convenient, though the extra surcharge would be better included in the price. The apartment layout suited our family well, with a double room (kitchenette and ensuite) and a twin room, plus a main bathroom with laundry. … more
J
Jo D
19/06/2026
“Need some customer service skills!”
The lady I booked with was wonderful - I stayed 4 nights and although there were issues with the room, they didn’t worry me but I rang to let them know the morning I checked out. Got a lady who wasn’t impressed with my call and didn’t even apologise. She was going to let me go and I asked to book… more
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