Acd Apartments

“Great stay”

Stayed in a 2 bedroom appartment, beds were so comfortable, view was lovely, place was clean, The handle and locks in one bedroom window were broken, which made it very hard to close after opening it.. But other than that it was a lovely stay in the appartment, with trams one block away and shops … more

Stayed in a 2 bedroom appartment, beds were so comfortable, view was lovely, place was clean, The handle and locks in one bedroom window were broken, which made it very hard to close after opening it.. But other than that it was a lovely stay in the appartment, with trams one block away and shops close by.. We will stay again, when we visit Melbourne.

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“LACK OF ATTENTION TO DETAIL”

I would like to take the opportunity to provide you with some feedback in relation to our recent 5 night stay with Accommodation Corporate Apartments (4 star). While we originally booked a three bedroom two bathroom apartment, we were lucky enough to get allocated a three bathroom apartment. That… more

I would like to take the opportunity to provide you with some feedback in relation to our recent 5 night stay with Accommodation Corporate Apartments (4 star). While we originally booked a three bedroom two bathroom apartment, we were lucky enough to get allocated a three bathroom apartment. That was fantastic and thank you. 1. Communication in relation to check-in was non-existent, no follow up email, instructions etc. It was just lucky my cousin had checked in a lot earlier and the man at check in advised he was leaving at 5.30pm. We were not due to get there until after 6pm as we were driving from Adelaide. If there was a time frame, this should have been communicated. 2. The iron provided was filthy dirty (black) and no ironing board provided (later received, after requested) 3. No coat hangers to hang our clothing!!! All rooms have fabulous large robes so ample hanging space but with nothing to hang on. We, just like other people have travelled and need to hang clothing up. Upon request these were provided. 4. The internal bedroom not only didn't have an air-conditioner but it didn't have a fan!!! It felt like 45 degrees in this room. A fan was delivered upon request. 5. Cleaning, or lack thereof, was a bit upsetting. Our bathroom had a large build up of pubes behind the door (not ideal). The lounge in the main living room clearly had never been moved because when we moved it, we came across malteesers, twisties, some other chip, a blue crayon not to mention the thick dust. Ooohhh (photo attached) 6. Our bathroom had a broken toilet seat and a seat that wouldn't stay up as well as a nearly hanging off the wall towel rack. 7. While trying to keep the apartment clean, there was no hand broom or broom at all to be seen (there was however, a vacuum cleaner). There was also a lack of toilet brushes in each of the bathrooms. 8. Our bedroom was a classic as it had a bed, bedsides and 2 x lamps. The only problem was that there was no power points to plug the lamps into as they were on the complete oppose side of the room. In an attempt to get the lamp to work, I plugged into the power point on the other side of the room. Guess what the light globes didn't work!!! In this same room there was a big blob of plaster on the carpet, strange to have that on the carpet. 9. As for the kitchen, it could have been a bit more user friendly. We did not have a large knife to cut bread, veggies, roast etc. Not 1 x carving knife!!! No ice cube trays and a salad bowl that could not have held a salad as it was tiny. How do you call this self-contained. We had to go across to the shops to buy bowls, oven trays etc. As for the milk left as a courtesy. Not enough for 2 coffees - 5 nights for 5 people!!! Nothing to cut through the grease or to wipe over the benches and tables with, ie. spray and wipe or similar and a cloth not a sponge. 10. The TV reception was also not of good quality. One night we didn't get a signal at all :( 11. Probably the most dangerous in the apartment would have to be the apartment front door. It really should have a slow release on it and a lock in door stop for when you load in and load out. The amount of times that door slammed shut just because we had a window open was scary. On the upside, we loved:- 1. The location and proximity to the trams and shopping. A1!!! 2. The beds were really comfortable. 3. The showers had great pressure. 4. The lounge was really comfortable and big enough for all of us to be able to sit down together. 5. Sufficient wine glasses. We would certainly stay in the Docklands area again when next visiting Melbourne but, think some attention to detail to what could be such fabulous accommodation needs to be taken.

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