Description
The accomodation comprises 18 cosy units. Travellers can make good use of the wireless internet connection available at the public areas of the hotel.
- Other
- Heating
- Additional services
- Lift
- Maid
- Reception
- 24-hour reception
- Entertainment
- Games room
- TV lounge
- Parking
- Covered parking
- Nearby parking
- Parking
- Pets
- Pets allowed
- Smoking
- Smoking not allowed
- Wi-Fi
- Wi-Fi
- Services
- Courtyard
- Hair dryer
- Luggage storage
- Private check-in / check-out
- Public bathroom
- Room service
- Safe
- Sale of ski passes
- Sun terrace
- Terrace
- Children
- Cot
- Game area
- Kids' board games
- Kids' playground
- Bars
- Bar
- Activities
- Skiing
- Accessibility
- Facilities for people with disabilities
- Wheelchair access
- Deposit:
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- Payment method: #{ paymentMethods }
- Payment date: #{ depositTime }
- General
- Number of people: #{numberOfPersons}
- Floor: #{floorNumber}
- Tourism register number:
- #{ registryNumber }
- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
Deposit:
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Payment method:
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Payment date:
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Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
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Tourism register number:
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National Identification Code
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Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
This property has additional information that you can
see here
Very good
Based on 70 reviews
Quiet in the room
Location
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in a quiet and peaceful area
Showing 5 featured reviews out of 70 TripAdvisor reviews
6
630angusm
Topsham, United Kingdom
07/03/2022
“Another great stay at the Castel!”
We last visited in January 2020 just before the onslaught of COVID 19. James from our group of six could not make that as he'd damaged his Achilles Tendon playing racketball. 2021 was a no ski zone so we decided to go back to Serfaus in January 2022 to show it to James. That proved not possible an… more
6
630angusm
Topsham, United Kingdom
29/01/2020
“A real gem of a hotel!”
Six of us stayed here for four nights. We have skied together each year for over 15 years in many different Austrian resorts and we felt this was one of the very best. A wonderful extensive ski area and ski conditions were great. On arrival we were greeted by the charming Sabine on reception an… more
H
Henry P
11/02/2019
“Top notch hotel”
Lovely family run hotel. Big enough to feel relaxed, small enough to feel personal. A must with good food fresh clean rooms comfortable beds ! A little walk through the village to the ski lift is required.
T
Teija S
Forssa
03/03/2016
“Skiing holiday”
Brilliant choise for our vacation. Got upgrated to the Castel suite in the beginning. The 5 course diners were more than we never expected, such an experience to the busy parents. The spa section was luxury. The stuff was really friendly and helpfull. And what a view from the windows, either facing… more
A
Alexandra68_10
Amsterdam, The Netherlands
11/02/2012
“Great hotel with good service at 5 min's from train station”
Nice hotel with very friendly staff and excellent food. Located on upper road in town. Parking available in garage. 2 min's walk from Murmili park for children, 5 min's from train station and 15 min's walk from ski lift. We did not find the distance to the ski lift disturbing because we were so pl… more
The reviews shown have not been verified. Viajes El Corte Inglés, S.A. does not guarantee that they correspond to real users of the service nor does it assume responsibility for their content. More Info
9
Excellent
Based on 1 reviews
Service: 10
Cleanliness: 8
Room: 8
Facilities: 9
Location: 7
Breakfast: 9
Lunch/Dinner: 10
Quality/Price: 8
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