Vaya Kühtai

“Great hotel”

A great hotel and location . Wonderful facilities and the staff are very attentive. Great pool and wellness area and the rooms are very clean.

“Winter paradise”

Our stay at the Kuthai Hotel was top-notch! We were given a room with a heavenly view of the mountains and the slopes. The food was delicious, and chef Paweł demonstrated his culinary skills, combining flavors that made us look forward to every dinner. Furthermore, the staff – the waiters and recep… more

Our stay at the Kuthai Hotel was top-notch! We were given a room with a heavenly view of the mountains and the slopes. The food was delicious, and chef Paweł demonstrated his culinary skills, combining flavors that made us look forward to every dinner. Furthermore, the staff – the waiters and receptionist – were very helpful and friendly, especially waiter Bruno and receptionist Ronald, who made us feel so welcome – thank you for that! The hotel also has a swimming pool and saunas, which provide respite for tired muscles – all of which make for an exceptional stay! I hope we'll return! Best regards, the Gabryś family from Poland

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“Good stay but with room for improvement”

Good stay overall. Highlights: Ski in / ski out and rooms with views of the slopes. I‘d like to share some points for improvement though: - It seems like there is an issue with air conditioning. It didn‘t seem to work in our room nor in our friends‘ room, so we had to sleep with the balcony door o… more

Good stay overall. Highlights: Ski in / ski out and rooms with views of the slopes. I‘d like to share some points for improvement though: - It seems like there is an issue with air conditioning. It didn‘t seem to work in our room nor in our friends‘ room, so we had to sleep with the balcony door open vertically, but it still got pretty hot and stuffy at night so it felt like brain fog when waking up - The concept of assigning a fixed table for the length if the stay is good. However, they only tell you your table number during dinner, when you are being greeted when entering the restaurant. So, if you arrive late, miss first dinner and your first meal is a breakfast, no one greets you and you have no idea you have a fixed table. So you pick a random table and create a domino effect… Happened to us on the day of the checkout when we arrived for breakfast shortly before checkout time and discovered that someone had eaten at our table. The staff were pretty helpless: it took multiple people and at least 15 mins for them to figure out they just need to clean the table. But everyone just froze at first… - Due to the issue with the table at breakfast, we were still packing at 10:10, 10 mins past checkout time, when a lady knocked and, when we opened the door, asked in a rude manner “How much longer?”, without a greeting or any polite start of the conversation. Maybe not the way to treat your clients? Especially when it is your staff’s fault we were delayed at breakfast. - If you have allergies, you need to ask every time you are in doubt because they aren’t marking the dishes properly. To be fair, when you do ask, they confirm with the chef and he even prepares something especially for you if e.g. there is no dessert on the buffet that you can eat.

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“good hotel but not really dog friendly”

We recently stayed at this hotel with our dog. The hotel itself looks nice and has a good location, however we came in September which I guess is after the season, and everything in the village was closed. Unfortunately, the experience in the hotel left a lot to be desired. The room was fine and t… more

We recently stayed at this hotel with our dog. The hotel itself looks nice and has a good location, however we came in September which I guess is after the season, and everything in the village was closed. Unfortunately, the experience in the hotel left a lot to be desired. The room was fine and the SPA itself was great, but the opening hours are very short, which makes it hard to enjoy what’s supposed to be one of the highlights of the stay. Given the location it's obvious guests will be hiking, cycling or skiing the whole day, and after coming back to the hotel around 17:00/18:00 they want to rest or take a nap, eat and then go to the SPA, but you have to rush as the SPA is only open till 20:00! The breakfast was ok, but the dinner in the hotel costs 40e/pp. During the breakfast you could get a freshly made omelette or eggs, the breakfast was till 10:00, but the fresh eggs only till 9:15 max, so you pay for the stay, but you can't have a full experience if you cam to eat after 9:00. Now, the dog policy is frankly unacceptable. When booking we knew there will be a dog fee, but we couldn't find the information how much will that be (usually it's 15-25e/per night). When doing the online check-in, we were charged 30e/ per night for our dog which is A LOT, especially given all the limitation we had to experience because of coming with the dog. By the way, this hotel says they are "dog friendly" but in our opinion that's not how it works there. Firstly, dogs are not allowed in the restaurant, even though the restaurant is big enough and divided in two sections. Instead, we were forced to eat every meal sitting in the hallway, between the restaurant entrance and reception, with NO windows, where they placed ONLY 2 tables for the dog owners. I was very disappointed, because we chose this hotel for the view, and we couldn't enjoy the meals in the restaurant with big windows. To make matters worse, the staff clearly had no system for handling the number of guests with dogs - there were more dogs than hallway tables, and it was chaotic and uncomfortable. Further more, those tables weren't marked as "only for dog owners", so guests without the dog were also sitting there... and dog owners were kinda expected to just wait in case the table is taken... RIDICULOUS! We felt discriminated and treated like a problem, really not a nice experience and same happened to other dog owners during our stay. We paid a lot and even more with the dog fee, and could use the hotel with a lot of limitations, which is really not ok! Therefore I wouldn't call this hotel "dog friendly". When talking about those issues with the stuff, they were incompetent, giving stupid reasons why dogs can't be in the restaurant like "it's not safe when you pass to this other section some kid might come and there might be an accident" - let me remind you, they made us seat in the hall way, which means EVERY guest is passing next to those dog when entering the restaurant, to not mention that if you are alone, your dog will be left in that hallway unsupervised when you have to go grab your food at the buffet! It's really an absurd, and clearly the stuff inventing this has no idea about how to behave with dogs and what's safe. We also chose this hotel for the direct field access shown in pictures (ski slope in the winter), but it was closed, forcing us to walk way around via the street - disappointing! The conclusion is - if you’re traveling with a dog, this hotel will charge you a premium but treat you like an inconvenience. For the price, the service and policies fall way short. On top of that, on the day of the departure, we had the room till 10:00 and at 9:00 the cleaning staff entered our room at 9:00 without knocking, violating our privacy (especially since the bathroom and bed are visible from the door). Finally, everything is handled by email — I received around 10 messages just for this stay, with no alternative, so if you like to have an offline holiday, that's not quite possible with this hotel.

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