Hotel Crystal - Das Alpenrefugium

The property is closed during April and November.. Mandatory fees: You'll be asked to pay the following charges at the property: A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking. A tax is imposed by the city: EUR 1.20 per person, per night. This tax does not apply to children under 16 years of age. We have included all charges provided to us by the property. . Optional fees: Fee for buffet breakfast: EUR 25 for adults and EUR 13 for children (approximately) Airport shuttle fee: EUR 159 per vehicle (one-way, maximum occupancy 6) Uncovered self parking fee: EUR 7 per day (in/out privileges) Uncovered extended parking fee: EUR 7 per day Pet fee: EUR 20 per pet, per day Service animals are exempt from fees Early check-in is available for a fee (subject to availability) Late check-in fee charged for check-in between 6:00 PM and 10:00 PM Late check-out is available for a fee (subject to availability) Crib (infant bed) fee: EUR 19.0 per night Rollaway bed fee: EUR 89.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. . Policies: Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Only registered guests are allowed in the guestrooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section). This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Each guestroom is kept vacant for a minimum of 24 hours between bookings. At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination. This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (WHO), Safe Travels (WTTC - Global), and COVID-19 Guidelines (CDC). . Instructions: Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property reserves the right to pre-authorize the guest's credit card prior to arrival. Noise-free guestrooms cannot be guaranteed Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel. . Special instructions: The front desk is open daily from 7:30 AM - 10:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination.. Minimum age: 18. Check in from: 3:00 PM. Check in to: 6:00 PM. . Check out: 10:00 AM. House Rule: Children welcome. House Rule: Pets welcome (restrictions apply). House Rule: No smoking.