Description
Facilities: The hotel was built in 1809. The hotel has 73 rooms, which are located on 4 storeys and are reachable by lift. Multilingual staff (English, German, French) at the reception desk in the lobby are ready to assist you with check-in and check-out. Services such as a cloakroom, baggage storage service, safe and currency exchange service ensure a comfortable stay. Wireless internet access a… more
Location: This venerable hotel is located in the centre of Vienna, near the famous pedestrian precinct, the cathedral square, the opera, the casino, the Hofburg Imperial Palace and the most important museums. The shopping area of Kärntner Straße can be easily reached on foot and Stephansplatz underground station is only a few steps from the hotel.
Meals: Various dining options are available, including a restaurant, a café and a bar. A generous breakfast buffet guarantees a great start to the day.
- Other
- Air conditioning
- Heating (free of charge)
- Additional services
- Dry cleaning service
- Laundry
- Laundry Service
- Lift
- Maid
- Self-service laundry
- Tumble dryer
- Reception
- 24-hour reception
- Concierge service
- Multilingual staff
- Porter service
- Entertainment
- Computer room
- Shops in hotel
- TV lounge
- Parking
- Covered parking
- Nearby parking
- Parking
- Parking (extra charge)
- Valet parking
- Pets
- Pets allowed
- Smoking
- Smoke detector
- Smoking area
- Wi-Fi
- Complimentary Wi-Fi
- Services
- Banquet and event room
- Breakfast in bed
- Café
- Cloakroom facilities
- Conference centre
- Fax/photocopier
- Fireplace
- Hair dryer
- Lockers
- Luggage storage
- Meeting room
- Newspapers
- Public bathroom
- Room service
- Safe
- Sale of tickets
- Sale of tours
- Security
- Serviced office
- Stores
- Wake-up call service
- Children
- Babysitting service
- Bars
- Bar
- Coffee shop
- Coffee/tea in public areas
- Restaurants
- Breakfast buffet
- Rooms for events / banquets
- Accessibility
- Wheelchair-accessible room
- Check-in/Check-out
- Deposit:
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- General
- Number of people: #{numberOfPersons}
- Floor: #{floorNumber}
- Tourism register number:
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- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
Deposit:
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Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
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Tourism register number:
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National Identification Code
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Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
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Excellent
Based on 1280 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in the heart of Vienna
Showing 5 featured reviews out of 1280 TripAdvisor reviews
T
Travelinman2015
Bullard, Texas
28/05/2026
“We liked it!”
All the good stuff: comfortable, quiet rooms with a nice bed, good AC, lovely bathroom, great staff, nice breakfast, location within a short walking distance to many of the major attractions in Vienna. Zillions of restaurants and shops around.
N
Navigate36584151166
25/05/2026
“A lovely hotel.”
A lovely hotel, wonderfully sited, just 100 metres from Underground station and St Stephens Cathedral, yet still quiet. Delightfully old-fashioned but that also means also staff on hand for whatever query you have, staff who are friendly and have the time to help you. Will definitely stay here agai… more
A
Ann N
Southport, United Kingdom
15/05/2026
“Scores ten out of ten on every measure. We can't wait to return to the Kaiserin Elisabeth next year!”
The Kaiserin Elisabeth is our home away from home. This was our third stay and, as always, everything we wanted was there. Staff are warm, welcoming, professional, friendly and always on hand to help or assist in any way. They clearly all take a pride in their work and in working for a lovely hotel… more
R
Roam42471424681
23/04/2026
“Beautiful, like living in a Hapsburg palace”
Beautiful hotel; the reception rooms were like living in an Austrian Hapsburg palace., chandeliers, rich furnishings, oil paintings of Kaiserin Elizabeth and Franz Joseph; the real traditional Austrian experience. Many famous guests. Very central; some rooms even have views of the Cathedral spire… more
D
dualcitizen
Makati, Philippines
30/04/2026
“Excellent . . . but with one deal breaker”
The Kaiserin Elizabeth is centrally located making most of Vienna's top attractions within walking distance. These include St. Stephen's Cathedral and Hotel Sacher, home of the famous Sacher chocolate cake. The Kaiserin Elizabeth has spacious rooms and is impeccably clean. The hotel breakfast bu… more
The reviews shown have not been verified. Viajes El Corte Inglés, S.A. does not guarantee that they correspond to real users of the service nor does it assume responsibility for their content. More Info
10
Excellent
Based on 1 reviews
Service: 10
Cleanliness: 10
Room: 9
Facilities: 9
Location: 10
Breakfast: 7
Quality/Price: 9
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