Description
The 4-star hotel, the ARCOTEL Kaiserwasser is located opposite Vienna’s United Nations headquarters and the Austria Center Vienna, next to the Kaiserwasser pond with a bathing jetty. Kaisermühlen Underground Station is just 328 feet away, and the city center can be reached in a 10-minute ride. Free WiFi is available in all rooms. Rooms at ARCOTEL Kaiserwasser Wien offers views of the modern skyli… more
- Other
- Air conditioning
- Heating (free of charge)
- Additional services
- Dry cleaning service
- Laundry
- Laundry Service
- Lift
- Maid
- Self-service laundry
- Reception
- 24-hour reception
- Concierge service
- Multilingual staff
- Porter service
- Entertainment
- Aerobics
- Computer room
- Parking
- Covered parking
- Nearby parking
- Parking
- Shuttle transfer
- Airport transfer
- Transfer to nearest town
- Pets
- Pets allowed
- Smoking
- Smoking not allowed
- Wi-Fi
- Complimentary Wi-Fi
- Free Internet
- Services
- Banquet and event room
- Barbecue
- Breakfast in bed
- Café
- Car rental
- Coffee machine
- Conference centre
- Currency exchange
- Fax/photocopier
- Garden
- Hair dryer
- Indoor pool
- Library
- Luggage storage
- Meeting room
- Newspapers
- Picnic area
- Public bathroom
- Room service
- Safe
- Sale of tickets
- Sale of tours
- Serviced office
- Sun terrace
- Terrace
- Vending machines
- Wake-up call service
- Wedding service
- Children
- Babysitting service
- Childcare
- Cot
- Kids' playground
- Bars
- Bar
- Indoor bar
- Snack bar
- Restaurants
- Barbecue / grill
- Breakfast buffet
- Buffet restaurant
- High chairs
- Menu for diabetics (on request)
- À la carte restaurant
- Swimming pools
- Full SPA circuit
- Gym and SPA
- Gym
- Massages
- Sauna
- Spa
- Turkish bath
- Activities
- Bike rental
- Accessibility
- Facilities for people with disabilities
- Ground floor reception
- Lift on the ground floor
- Check-in/Check-out
- Deposit:
- #{ depositAmount } #{ depositCurrency } #{ depositType }
- Payment method: #{ paymentMethods }
- Payment date: #{ depositTime }
- General
- Number of people: #{numberOfPersons}
- Floor: #{floorNumber}
- Tourism register number:
- #{ registryNumber }
- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
Deposit:
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Payment method:
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Payment date:
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Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
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Tourism register number:
#{ registryNumber }
National Identification Code
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Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
Very good
Based on 932 reviews
Quiet in the room
Location
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for its good cleaning service
Showing 3 featured reviews out of 932 TripAdvisor reviews
S
sara7
Rome, Italy
07/09/2025
“Good choice and no noise”
This hotel may not be fancy and it's far from the city center BUT the rooms are spacious, very clean and the bed is very comfortable. My room was a corner room with a nice view over the park, was recently renovated and very important for me, had very good soundproofing. Most of the customers are b… more
K
Kerry B
Toronto, Canada
09/04/2025
“A Hidden Gem by the Danube”
My stay at Arcotel Kaiserwasser Wien was nothing short of exceptional. The customer service was impeccable, with staff going above and beyond to ensure a comfortable and memorable experience. Their warmth and attentiveness truly made me feel at home. Special shout out to the young lady who does the… more
W
W0lfpac
London, United Kingdom
19/12/2025
“Not a great experience”
Apart from the lobby area, this is quite a worn out property that has not been well maintained. It is quite clear that the hotel makes its business from conference visitors to the Austria Center down the road. The room was very basic but clean, with a gloomy view of a parking lot. Taking a shower … more
The reviews shown have not been verified. Viajes El Corte Inglés, S.A. does not guarantee that they correspond to real users of the service nor does it assume responsibility for their content. More Info
9
Excellent
Based on 21 reviews
Service: 9
Cleanliness: 9
Room: 9
Facilities: 9
Location: 9
Breakfast: 9
Lunch/Dinner: 10
Quality/Price: 9
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