Schloß Schönbrunn Grand Suite

“Will remember it perhaps until the day I die”

This was an absolute highlight of our trip to Vienna. We felt so special with actual keys to the palace gates. It was amazing to wander around the front of the palace at night without the hoards of tourists. It gives me tingly feelings just to see pics online of my bedroom and my bathroom. The exp… more

This was an absolute highlight of our trip to Vienna. We felt so special with actual keys to the palace gates. It was amazing to wander around the front of the palace at night without the hoards of tourists. It gives me tingly feelings just to see pics online of my bedroom and my bathroom. The experience was equal parts good and thoughtful service, grand scale, palace-based awe, and beautiful furniture (and artwork) appointments. Andreas made us feel so welcome. I will DEFINITELY want to stay here on subsequent visits to Vienna

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“Great stay in Remarkable suite”

It was a winter family vacation for 2 adults and 6 years old girl. This suite is amazing, just amazing. The history meets the luxury. Everything we might think about was there or was provided. The staff is really helpful. The breakfast is in the Parkhotel Schonbrunn, about 700 meters away (but you … more

It was a winter family vacation for 2 adults and 6 years old girl. This suite is amazing, just amazing. The history meets the luxury. Everything we might think about was there or was provided. The staff is really helpful. The breakfast is in the Parkhotel Schonbrunn, about 700 meters away (but you have transport in any case you need it) and it is good. There is an elevator in the castle you can use and just about 15 steps to the suite. The atmosphere is great, you are practically alone in the castle after 10pm with the view of the gardens and the Gloriette (you can see it from the bed). It was truly remarkable experience for the whole family. I strongly recommend this suite. Next time in Vienna if it is available I will stay there again.

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“Truly a once-in-a-lifetime experience”

Staying in the only hotel accommodation in Vienna’s Schönbrunn Palace is certainly a once-in-a-lifetime experience. After checking in at the Austria Trend Parkhotel Schönbrunn, I was accompanied the roughly 800 meters to the actual Palace building by a staff member. The Grand Suite and its splendid… more

Staying in the only hotel accommodation in Vienna’s Schönbrunn Palace is certainly a once-in-a-lifetime experience. After checking in at the Austria Trend Parkhotel Schönbrunn, I was accompanied the roughly 800 meters to the actual Palace building by a staff member. The Grand Suite and its splendid rooms were explained to me by the very friendly young employee. I am sure that everybody who is interested in staying here has seen the pictures, so I will not get into the details of each room. It is noteworthy, however, that everything was in an impeccable state. What I found even more enjoyable than the comfortable and spacious suite itself (and the sweet treats left for me in the fridge) was the sensation of being the only guest in this national symbol of Austria. After the myriads of tourists had left, it was as if I’d had the castle for myself. The evening view of the empty palace gardens towards the Gloriette was breathtakingly beautiful. After the surreal experience of a night in a canopy bed in a real imperial palace, the next surreal experience was waiting for me: Leaving the solitude of the Grand Suite in the morning and finding myself surrounded by thousands of tourists, busy with taking snapshots and queuing to visit the palace. The only thing that left a bit to be desired was the breakfast which was served a short stroll away at Parkhotel Schönbrunn. The friendly bellman directed me to the room for the buffet breakfast where I was seated and then ignored by the staff. After waiting for about ten minutes for someone to take my coffee order I approached a female employee who told me in a quite unfriendly way that they would end the buffet breakfast now. I then had a rather unimpressive à la carte breakfast at a Kaffeehaus-like venue within the hotel’s premises. In my view the whole experience would benefit greatly from having the breakfast served right in the suite (which is already possible, but only for an extra fee). If you accommodate them like royals, treat them like royals... All in all, I would certainly recommend staying at the Schloss Schönbrunn Grand Suite. If you have an occasion to celebrate you will hardly find another property in Vienna which provides you with such a special experience. It comes at a price, yes, but no other hotel suite in the city will offer such a unique place with a combination of historical ambiance and modern-day comfort.

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“Stunning location but not as luxurious as we hoped”

The location of this apartment is perfect. It does have views overlooking the Gloriette, it provides opportunity to be in the grounds after the crowds. So that it great. However, they no longer light up the gardens, statues and gloriette in the evening, or they didn’t during our stay. So it is limi… more

The location of this apartment is perfect. It does have views overlooking the Gloriette, it provides opportunity to be in the grounds after the crowds. So that it great. However, they no longer light up the gardens, statues and gloriette in the evening, or they didn’t during our stay. So it is limited time spent looking at the perfect view. In respect of the room it’s massive and decorated in an ornate style. There is a fridge full with juices, and chocolate etc. This is complimentary and a very nice touch. The disappointing thing about the apartment for us was it did not seem well maintained, damaged window frames not repaired and showing splintered wood an example of this. We had small old hard bath towels in the room. These aspects made it not feel luxurious for us personally and we wanted to love our stay here. The staff were very nice is supporting us to the room and on leaving. They were very friendly and helpful. We couldn’t have breakfast in apartment as told 24 hours was not sufficient notice. We instead walked over to hotel nearby as of the offer. We was shown to a noisy dining room and declined a seat, as it did not feel pleasant. Helpfully we was then offered space in a nice room and menu breakfast, which was very nice. This apartment has elements that our amazing but the attention to detail to make it feel luxurious as we hoped was missing for us.

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