Mandarin Oriental

“Best hotel in Barcelona !”

Our first time at a Mandarin Oriental did not disappoint. From the moment the friendly porters helped us with our luggage at the entrance of the hotel, we could tell this was going to be a special stay. After the pleasant check-in, in the lobby, we were offered the option to visit the Terrat by… more

Our first time at a Mandarin Oriental did not disappoint. From the moment the friendly porters helped us with our luggage at the entrance of the hotel, we could tell this was going to be a special stay. After the pleasant check-in, in the lobby, we were offered the option to visit the Terrat by Hublot rooftop bar until our room was ready, since we had arrived a couple of hours before the check in. Although we would have loved to change and shower and get comfortable right away after our long flights, our time at the rooftop bar was relaxing, the food and drinks were delicious and time went by faster than anticipated. The room we had was not big or overly luxurious but it was very clean, quiet and had a nice view of Passeig de Gràcia and a small view of Casa Batllo. The bed was comfortable, the amenities were fantastic and the wifi and tv worked great. We loved the bathroom, and although again it wasn’t very large, it was comfortable enough and had a good layout. The shower was large and the water pressure was out of this world, probably the strongest water pressure we have ever experienced anywhere. The service we had during our entire stay was top notch - everyone was so genuinely friendly and helpful. The security was great at the hotel, and even with that, it seemed that everyone knew us there after check-in and we were never questioned and we were indeed welcomed warmly each time we came in. Our first night the concierge recommended a great tapas bar and made a reservation for us even if it was a little late at night and we loved it so much, it was a fantastic way to start our vacation. The included breakfast buffet we had each morning was delicious. The food did not vary each morning but the quality and service were excellent. Aside from the buffet foods, you could order other items from the à la carte menu such as omelettes or eggs Benedict which came pretty fast and were very tasty. The Mandarin Oriental Barcelona also has its own Michelin star restaurant called Moments which is fabulous (I wrote a separate review for it ) , and the Bankers bar was very cool and the drinks were great. Room service was really great - they did a fantastic job cleaning the room, and the amazing thing is that we never saw any carts on the hallways, it is like they just appeared and disappeared and poof the room was clean. The in room dining was also absolutely delicious - we had dinner once and breakfast once. One particular morning we had a very early tour, and not only was the breakfast buffet not open so early but even the breakfast items for in-room dining were not served that early (there were certain 24 hour items on the menu but they were not suitable for us for breakfast), so we happened to talk to our head waiter and she said it would be absolutely no problem for them to make a special breakfast for us even before 6am and serve it in our room, which they did perfectly - now that’s service! The only minor hiccup during our stay was that both of our keycards stopped working 2 days before checkout so we had to go to the lobby to get them re-programmed. Our introduction to the Mandarin Oriental was fantastic and we look forward to stay at many more of their properties throughout the world. Thank you to the entire Mandarin Oriental Barcelona team for an amazing stay.

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“Great stay”

an exceptional experience, as always. The location is perfect, offering both convenience and comfort(parking offered makes it even more convenient for mobile travellers). The service throughout the hotel was impeccable - attentive, professional, and genuinely warm. The high level of security is es… more

an exceptional experience, as always. The location is perfect, offering both convenience and comfort(parking offered makes it even more convenient for mobile travellers). The service throughout the hotel was impeccable - attentive, professional, and genuinely warm. The high level of security is esecially appreciated. Expect smart design of rooms, which make stay even more comfortable. We booked two rooms and hotel staff complementarily upgraded one of the rooms’ category and offered connecting apartments. Lovely The only slightly disappointing aspect was the bar staff - one of the bar staff’s behavior was unexpectedly brusque, which felt out of character for the Mandarin Oriental brand. In addition, the restaurant interior seemed unusually modest compared to the typically elegant style of the group. That said, the dining experience itself, including the breakfasts, was excellent, as always. Overall, Mandarin Oriental remains a benchmark of quality and elegance despite a couple of minor shortcomings. Recomend

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“Great stay in Barcelona, and staff were amazing”

I visited this hotel for 1 week in late November, the staff were super friendly and spoilt us rotten, they made my mother most welcome, and the staff were exceptional, thanks to Sonia and Katrina, and especially Pablo in the restaurant (moments), Pablo was most sincere and genuine, and everything h… more

I visited this hotel for 1 week in late November, the staff were super friendly and spoilt us rotten, they made my mother most welcome, and the staff were exceptional, thanks to Sonia and Katrina, and especially Pablo in the restaurant (moments), Pablo was most sincere and genuine, and everything he said he delivered on, if you want sound advice, then speak to Pablo, all the staff at reception (Diego, Raul, David, Jhi Jhi, Tibabo, Alberto, Pau, Jill) I cannot remember everybodys name I am sorry, but thank you for taking good care of us. Zafar

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