ME Barcelona

“Location, location, location”

We are regular Melia Group hotel visitors but it was our first time in this hotel. The location in the city of Barcelona was perfect for us - everything felt accessible whilst we were there; the only time we used transport was from the airport to the hotel. The staff we interacted with were all e… more

We are regular Melia Group hotel visitors but it was our first time in this hotel. The location in the city of Barcelona was perfect for us - everything felt accessible whilst we were there; the only time we used transport was from the airport to the hotel. The staff we interacted with were all excellent; professional and took a keen interest in you as a guest. We were on a room only basis but had breakfast on the last day as we needed to get to the airport for our flight home - breakfast was again dealt with professionally by all staff and the offering was very good. We also had a drink on the rooftop bar and in the Belbo Luma bar. Again, excellent service and well priced for the standard of the hotel. Our room was spotless; well equipped and very comfortable. A good, powerful shower with good quality products to use. Three bottles of water provided every day. Very quiet also. We did have one downside - when checking in, reception charged our card €100 per day up front for any charges that we may incur. This seems very excessive. It was taken from our travel cash card so this was a big hit when we had planned a budget for our stay. As it is, we paid for our drinks as we went, as well as the city tax and the breakfast that we had, so the €400 was reimbursed in full after checking out. we have never been asked to pay as much as this up front for incidentals at any hotel we have visited - maybe we should have challenged it at the time. Overall, we would recommend this hotel. Location; room quality and service levels are all to a high standard.

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