Hotel Pousada Natureza

“It's a good place”

First, It's well located, very close to the port. It's close to "Toca do morcego"as well, at night you can even listen to the music. There are different sorts of rooms. We took one of the best, in top of hotel, so we had to take a lot of stairs to get to it, once there were no elevator. I saw the … more

First, It's well located, very close to the port. It's close to "Toca do morcego"as well, at night you can even listen to the music. There are different sorts of rooms. We took one of the best, in top of hotel, so we had to take a lot of stairs to get to it, once there were no elevator. I saw the cheaper ones, and I think they were too much simple for the price. Breakfast needs to improve a lot! Just a few options and not tasty. The staff were nice, we were very kindly welcomed. Nevertheless, it's was a good option.

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“Gorgeous view, great location, but poor value for money”

I stayed here for 2 nights in January. The location is fabulous, a short walk to the main square which has many restaurants and shops. And, no more than a 10-minute walk to the beaches and restaurants fronting them. Many of the rooms have lovely views. (Although this hotel is not appropriate fo… more

I stayed here for 2 nights in January. The location is fabulous, a short walk to the main square which has many restaurants and shops. And, no more than a 10-minute walk to the beaches and restaurants fronting them. Many of the rooms have lovely views. (Although this hotel is not appropriate for persons with disabilities - - there are many stairs). However, I feel the hotel is not well managed, and – at least during the first week of January - - offered poor value for money. The rooms cost more than $150 USD per night. Yet, the service was poor. Inexplicably, the room lacked the accoutrements that are common for hotel, such as a water glass and a chair. There is a hammock on the balcony, but no chair - - and not in the room either. I asked for a chair, which was not delivered the next afternoon. Moreover, the staff do not communicate with each other. I had breakfast in my room the first morning, and asked to have it delivered the second morning as well (I asked before I left for dinner). This was important because there were more than 75 stairs to my room (which was at the top). In the heat, I did not want to trek down and back up for breakfast. The desk clerk said this was no problem. I reminded a second person at the desk right when I returned from dinner. However, the next morning, no breakfast. I called to ask (around 30 minutes after it should have been delivered), and the desk clerk told me they were too busy. She did not apologize. I find the lack of service to be disappointing, especially given the price of the room. It is not priced as a guesthouse, but as a hotel. Yet, they have poor service. I would not stay here again.

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“Nice hotel, bad wifi ”

The location is nice and the hotel is beautiful. The wifi connection is bad. The breakfast was poor; we expected fresh fruit and juice made of fruit but we got box juice instead. They serve a variety of pastries but we didn't like any of them.