Description
Facilities: The hotel has a lift and features 470 rooms and 34 suites. English- and French-speaking staff at the reception are happy to assist guests at the reception desk round the clock. Check-in and check-out are available 24 hours a day. Amenities include a baggage storage service, safe, currency exchange service and cash machine. Wireless internet access allows guests to stay connected while… more
Location: This hotel is located in the centre of São Paulo in the commercial and financial district of Marginal Pinheiros. Various shopping and entertainment facilities are to be found in the vicinity of the hotel. Its central location means the tourist attractions can be reached within a short time. Travel to Congonhas airport takes only 15 minutes by cars. Guarulhos airport is a 50-minute drive away.
Meals: The dining area includes a bar. Great food and friendly service await guests in 3 air-conditioned restaurants. A generous breakfast buffet guarantees a great start to the day. At lunch and dinner, guests can choose between à la carte and a set menu. Diet meals and children's meals can be prepared on request.
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- Other
- Air conditioning
- Heating (free of charge)
- Additional services
- Dry cleaning service
- Laundry
- Laundry Service
- Lift
- Maid
- Tumble dryer
- Reception
- 24-hour reception
- Concierge service
- Multilingual staff
- Porter service
- Entertainment
- Aerobics
- Computer room
- Dance hall
- Games room
- Shops in hotel
- TV lounge
- Parking
- Nearby parking
- Paid parking
- Parking
- Valet parking
- Pets
- Pets allowed
- Smoking
- Smoke detector
- Smoking area
- Wi-Fi
- Complimentary Wi-Fi
- Services
- Banquet and event room
- Breakfast in bed
- Car rental
- Cash machine at the hotel
- Conference centre
- Doctor
- Fax/photocopier
- Garden
- Hair dryer
- Heated pool
- Indoor pool
- Iron
- Luggage storage
- Meeting room
- Newspapers
- Picnic area
- Private check-in / check-out
- Room service
- Safe
- Sale of tickets
- Security
- Serviced office
- Sun terrace
- Terrace
- Wedding service
- Children
- Babysitting service
- Childcare
- Kid´s club
- Bars
- Bar
- Pool bar
- Restaurants
- Rooms for events / banquets
- Swimming pools
- Full SPA circuit
- Poolside sun loungers
- Gym and SPA
- Gym
- Hot tub
- Massages
- Sauna
- Spa
- Turkish bath
- Activities
- Bike rental
- Accessibility
- Facilities for people with disabilities
- Wheelchair access
- Wheelchair-accessible room
- Check-in/Check-out
- Deposit:
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- Payment method: #{ paymentMethods }
- Payment date: #{ depositTime }
- General
- Number of people: #{numberOfPersons}
- Floor: #{floorNumber}
- Tourism register number:
- #{ registryNumber }
- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
Deposit:
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Payment method:
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Payment date:
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Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
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Tourism register number:
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National Identification Code
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Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
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Excellent
Based on 6194 reviews
Quiet in the room
Location
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for its good cleaning service
Showing 5 featured reviews out of 6194 TripAdvisor reviews
B
Bharath K
12/06/2026
“Commendable Service”
I would like to extend my sincere commendation to Luci, Guest Relations Manager at Grand Hyatt São Paulo, for her exceptional service and personal attention to detail. Luci has a remarkable ability to make guests feel genuinely cared for. Her professionalism, warmth, and thoughtful approach reflect… more
L
liliancristinah
Sao Paulo, SP
05/06/2026
“My second home”
The hotel always go beyond my expectations. I was in a trip with family and friends, so we had several rooms booked for this big group. All guests were very happy with their stays. Rooms are large and well maintained. Quiet, although close to busy streets.Friendly staff ready to help you if any iss… more
J
James M
30/04/2026
“Best customer experience ever!”
This was the best customer experience we ever had with our Hyatt stays. Everyone who helped us was extremely courteous. Daniela at the Club Access, Nathalia and Estela went above and beyond with our requests and that made our experience even better.
B
BarnaD
Dublin, California
17/04/2026
“Wonderful Stay”
We were a little nervous about out trip when the hotel asked if we needed an armored car for airport transfer. The driver was waiting for us and it took about 50 minutes to get to the hotel at 10 pm at night, check in was smooth. Room was very spacious. Bathroom was huge and had all luxury amenitie… more
M
mrairworlda
03/06/2026
“Simply not 5 stars !”
I stayed at this hotel for 3 nights, on a business trip to South America. Having just arrived from Rio de Janeiro, I was really not impressed with this hotel. The rooms and decor are very tired, sockets falling off the wall etc. The staff, whilst polite, were not exactly friendly. The breakfast, f… more
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