Cascadas Family Resort

“Amazing 10 Day in Bulgaria 🌞”

We booked a Large Studio Deluxe, and when we checked in we got a 2 Bedroom Apartment. More that happy, it was clean and had all the essentials. I would only say it was very basic, could do with lamps next to the bed (had to get out to turn the light off) and could do with abit of art work etc to so… more

We booked a Large Studio Deluxe, and when we checked in we got a 2 Bedroom Apartment. More that happy, it was clean and had all the essentials. I would only say it was very basic, could do with lamps next to the bed (had to get out to turn the light off) and could do with abit of art work etc to soften. We were in Block 15 floor 4. Fortunately we were right next to the last pool with the bar (we don't have kids) The complex is massive, thank god thry give you a map!! We were self catering, but didnt use the restaurants on site so carnt comment on them. The little shops onsite were well stocked and decent priced. The bakery onsite was good too, but it closed on out 2nd week there. For anyone that doesn't know the area, or are new to Sunny Beach, I would recommend having data on your phone to use Google maps to get around. Check out was 12pm, we did sit around the afternoon waiting for our transfer to the airport... I didnt think to ask about if there was a room to use for showers etc, but after speaking to people also waiting for there flight back, there was a shower available to use if you wanted. We would definitely go back to Cascadas another year!!!

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“Wish I had booked elsewhere!!”

We came for a 10 day stay, arrived at 11pm with a map drawn of how to get to our room, in the pitch black, after finding the building we then went into the lift as we were on the 6th floor, this then broke down into pitch black. It was never fixed the whole holiday so up and down 6 flights of stair… more

We came for a 10 day stay, arrived at 11pm with a map drawn of how to get to our room, in the pitch black, after finding the building we then went into the lift as we were on the 6th floor, this then broke down into pitch black. It was never fixed the whole holiday so up and down 6 flights of stairs multiple times a day. Bedding and towels changed once. Even had to go out and buy our own toilet roll. Hardly any staff to get help from either. Safe to say we wont be returning! Bulgaria itself is the only thing that made up for it, the restaurants and bars were brilliant, beach is about 15 mins walk away but very nice once there!

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“Too big”

Nice complex but very hard to navigate when you get there in the dark. We were given a map which wasn’t very helpful. Not enough lighting and no signs directing you. It took us over an hour to find the room and that was only because two boys directed us. The security staff were not very helpful ei… more

Nice complex but very hard to navigate when you get there in the dark. We were given a map which wasn’t very helpful. Not enough lighting and no signs directing you. It took us over an hour to find the room and that was only because two boys directed us. The security staff were not very helpful either. The complex itself was too far away from the beach and restaurants. The room was dark due to all the tall trees surrounding it but the pools were lovely but cold. I’ve been to Bulgaria many times but this is not a place I would go back to, there are many more which are much nicer

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“Okay resort”

Good resort with a good choice of pools, wasn’t too busy for end of August. Breakfast dining area was quite poor the choice and quality of food wasn’t good at all, I advise anyone staying here to go off the site for good quality of food and drinks and service. The main Italian restaurant was averag… more

Good resort with a good choice of pools, wasn’t too busy for end of August. Breakfast dining area was quite poor the choice and quality of food wasn’t good at all, I advise anyone staying here to go off the site for good quality of food and drinks and service. The main Italian restaurant was average, the service and quality was hit and miss and sometimes we waited quite a while for dishes to come out. We were a family of 8 and we all got meals at different times and didn’t feel like we were eating together with wait times. The room service was poor you are advised that you get fresh towels and bedding on certain days but this never happened, so we had to keep complaining to reception and even then it took an extra 2 days for anything to be done, as a family of 8 we had 3 separate apartments and it was the same service in all 3. Overall it was a good place to stay, nothing to write home about.

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