Hotel Marina Palace Affiliated By Meliá

“Second time stay”

Second time staying here because we enjoyed the hotel and location so much . Since our visit last year the rooms and sunbeds have had an upgrade making it even more comfortable and enjoyable. Especially the initial free mini bar . All the staff are friendly and the all inclusive offering is superb … more

Second time staying here because we enjoyed the hotel and location so much . Since our visit last year the rooms and sunbeds have had an upgrade making it even more comfortable and enjoyable. Especially the initial free mini bar . All the staff are friendly and the all inclusive offering is superb . The à la carte on the rooftop terrace ( free but pre book for every 5 night stay ) is amazing . The only slight negative is the evening entertainment. Think the football affected our stay as was no karaoke as promised . The singers (Mon) were good but the entertainment is only offered 9-10 and a few nights if on at all was poor . However, the bars , room and location more than make up for this .

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“Beautiful hotel but disappointing all inclusive”

The hotel itself is modern, spotlessly clean, and in an excellent location. The bedrooms are beautifully decorated, comfortable, and are one of the highlights of the stay. Unfortunately, the all-inclusive package falls well below the standard you would expect from a hotel of this quality. The food… more

The hotel itself is modern, spotlessly clean, and in an excellent location. The bedrooms are beautifully decorated, comfortable, and are one of the highlights of the stay. Unfortunately, the all-inclusive package falls well below the standard you would expect from a hotel of this quality. The food was the biggest disappointment. Although there was a reasonable selection, much of it was very bland and lacked flavour. The live cooking stations for omelettes and pasta were extremely slow, with no clear queuing or ordering system, resulting in long waits. Breakfast was also inconsistent, particularly with the freshly squeezed orange juice. Depending on which member of staff you asked, it was either available or you were told it had run out. The all-inclusive drinks package was equally disappointing. The only beer included was Tuborg, which I found to be very gassy. The local spirits (gin, rum and vodka) were of poor quality, and the cocktails were let down by the use of diluted post-mix style fruit juices rather than proper fruit juice. Even using carton juice would have made a noticeable difference. Most of the drinks that were enjoyable or made with better-quality ingredients came with an additional charge, which defeated the purpose of paying for an all-inclusive package. Overall, the hotel has a lot going for it—excellent location, beautiful rooms and high standards of cleanliness—but the all-inclusive food and drinks experience was a significant let-down. With improvements to the quality of the food, organisation of the live cooking stations, and a better standard of drinks included in the package, this could be an excellent hotel. As it stands, I would return to the hotel, but not on an all-inclusive basis.

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“NOT a room with a view”

A very modern and clean hotel. Unfortunately we booked through Tui booking a Deluxe twin room with balcony. Yes it was deluxe and we did have a balcony however this faced the front of the hotel looking out on a car park and the street. The noise of the traffic was horrendous. We asked for a room ch… more

A very modern and clean hotel. Unfortunately we booked through Tui booking a Deluxe twin room with balcony. Yes it was deluxe and we did have a balcony however this faced the front of the hotel looking out on a car park and the street. The noise of the traffic was horrendous. We asked for a room change and was told by the young man on reception that the hotel was full and therefore no available rooms and also that we had NOT PAID FOR A VIEW. So if booking through Tui make sure it states with a sea view. Overall facilities were very good. The pool freezing cold so few people in it however a short walk down a number of steps (need to be fit) did lead to a small cove excellent for swimming in the sea. Food was what is expected of a good quality AI hotel. A lot of focus on meat so If vegetarian choice not as good. Regardless of the issues we had a lovely relaxing holiday and would recommend this hotel and its location.

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“Misleading advertising”

Booked through hays travel tui I was officially told that i was getting a singleuse Deluxe sea view room , having seen the photos of this room and sea view by hays travel i couldn't resist it so paid for this holiday 7nights . To my disappointment when arrived i was shown my lovely r… more

Booked through hays travel tui I was officially told that i was getting a singleuse Deluxe sea view room , having seen the photos of this room and sea view by hays travel i couldn't resist it so paid for this holiday 7nights . To my disappointment when arrived i was shown my lovely room as stated via Travel agent hays travel to which she showed me photos online through tui advertised. To my shock the view was a block of. Apartments facing mine no privacy at all no sea view as I was told that i was getting a corner room face sea view and beaches . what i did get was a middle room facing other unknown Apartments and trees with a tiny gap of the water front and sand 😅 not funny at all for.what I paid and what I should of been given 🙃 I have complained to check in staff and she stated that I have a seaside view that what it stated on the booking .i complained to tui they replied that they always get these complaints and he told me that his boss would say look at the small print too which I didn't !!. he told me to write to tui and put a complaint in i might get a refund or vouchers even thou they are advertising misleading advertisements They shouldn't be able to get away with it but they are and its also happening now to another couple as I have just met up with them so I need to warn people of what is happening regarding rooms with a so called singleuse Deluxe sea view. also I have been browsing through the websites of other travel companies And marina palace doesn't have any so called singleuse Deluxe rooms on there sites So I have come to a decision that tui has made it up to sell rooms !!

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