SOL Nessebar Palace All Inclusive

“Great family friendly resort”

We stayed at Sol Nessebar Palace and overall had a really lovely holiday. The hotel has plenty to do for both children and adults, the facilities are great, and there’s always something going on around the resort. The rooms were comfortable, the grounds were well kept, and most of the staff were ve… more

We stayed at Sol Nessebar Palace and overall had a really lovely holiday. The hotel has plenty to do for both children and adults, the facilities are great, and there’s always something going on around the resort. The rooms were comfortable, the grounds were well kept, and most of the staff were very helpful throughout our stay. Food & Drink The food selection was brilliant with lots of variety every day and plenty of different places to eat around the resort. There was something for everyone, whether you wanted buffet options, snacks or something more casual. The American diner was definitely the highlight for us and ended up being our favourite place to eat during the stay! Entertainment The entertainment is more child-focused overall, but it was still very enjoyable for adults too. During the day there were lots of varied activities going on which helped keep the atmosphere lively around the pool areas. There was always something happening and the entertainment team worked really hard throughout the day. Staff Most of the staff were friendly and helpful during our stay. Unfortunately, we did have an incident on the first night when my daughter was sick in the lobby after suffering with travel sickness, and the receptionist at the time was quite rude about the situation, despite the fact I cleaned everything up myself immediately. However, the hotel manager spoke to us the following day, apologised profusely and handled the situation really well. As a gesture of goodwill, we were upgraded to a family suite which we really appreciated. Room Following the upgrade, our family suite was absolutely amazing. It had two large bedrooms and genuinely the biggest balcony I’ve ever experienced at a hotel! The room was spacious, comfortable and perfect for a family stay. The shower was always hot, housekeeping was very good, and overall we were extremely happy with the accommodation. Overall Overall, we had a very good stay at Sol Nessebar Palace. The hotel offers great facilities, excellent food options and plenty to keep families entertained. While one member of staff could have handled our arrival situation more professionally, the management team resolved it very well afterwards and showed excellent customer service. We would definitely recommend the hotel for families looking for a fun and comfortable all-inclusive holiday.

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“Not for me”

I was really looking forward to my visit little did I know that it shut down end of September, We arrived late and was greeted by a security guard who was nice, on reception was victor a lovely young man very helpful, as it was late we received a brown paper bag either some food in, bread bun, butt… more

I was really looking forward to my visit little did I know that it shut down end of September, We arrived late and was greeted by a security guard who was nice, on reception was victor a lovely young man very helpful, as it was late we received a brown paper bag either some food in, bread bun, butter, apple, cake, croissant and bottle of water it was basic but enough, The room was on par with travel lodge, we were on 3rd floor overlooking waste land at the front of the hotel and had a very small balcony it was cramped with 2 people on it, not that we could sit out the weather was very cloudy and windy. Yea and coffee and water were available through water dispenser and hot drinks machine on each corridor, not very pleasant for the people in the room opposite as it was very noisy, The hotel was very clean and our cleaner was lovely, foyer area and public areas were really clean, Food was plentiful and the cakes were amazing along with the watermelon, all drinks were self served, To be honest I sick of the sight of food by the end of the week. We made use of the indoor pool which was lovely, We were booked in till 1st October but hotel closed on 30th September So staff were surprised we were still there however we were looked after there was 12people left till late , We were there as the staff party was starting it was lovely to see them all coming in dressed up and I think it is a lovely thing for the company to do for them to be honest I wanted to stay and dance the night away with them, Would I return? No that’s only because it’s not for me, if I had young children I would probably feel different the water slides looked amazing, Don’t go late September

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“Ok but not great either. Consider but think elsewhere”

Currently staying here and hotel is not bad but the food needs to improve. Not much option for vegetarians apart from pizza chips and bread. Some salad. Does not cater for Indians.