Cooee Mimosa Sunshine

“Great hotel with great service”

I was in this hotel on a week's vacation and I will tell you one thing. It was great. The food was very good, the drinks at the bar were phenomenal. But what impressed me most was the team of bartenders without whom this trip would not have been the same. Anna, Esra, Todor, Nikolay are definitely t… more

I was in this hotel on a week's vacation and I will tell you one thing. It was great. The food was very good, the drinks at the bar were phenomenal. But what impressed me most was the team of bartenders without whom this trip would not have been the same. Anna, Esra, Todor, Nikolay are definitely the biggest plus of this hotel. I will never forget those few evenings meeting at the bar, drinking drinks and talking to them. Amazing people whom I hope to meet again someday.

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“Very disappointing stay!!”

let's start with the positive... reception staff and reception manager were really lovely and tried helping our situations. the bar staff were friendly and pleasant especially Nicolay! entertainment staff for the children and pool activities were amazing especially Yani. and honestly the food was r… more

let's start with the positive... reception staff and reception manager were really lovely and tried helping our situations. the bar staff were friendly and pleasant especially Nicolay! entertainment staff for the children and pool activities were amazing especially Yani. and honestly the food was really good! plenty of choice, very varied.and one of the chefs/servers Raynier ( blonde lady ) was soooo friendly. rooms were renovated well with good AC. now for the negatives.... I honestly believe ( and after talking to a few people ) this refurb was rushed!! 1) No AC in the restaurant for 6 days, we were dripping of sweat and couldn't eat. 2) the restaurant manager had a real anger problem and shouted in my face for wanting to take my food to the room as it was the only cool place! he actually made me cry. 3) No air con in bar either, and apparently there isn't any ?? really uncomfortable to sit there at night. 4) I don't even know where to start with the pool areas...like something from the 1980s.. definitely not refurbished. dirty areas, pools look dirty and tired but the worst issue was the god awful stench of sewerage coming from all the drains around the pool. 5) The daiquiri bar by the quiet pool is absolutely dreadful! god knows how they made it look like that on the video 🤣 6) if you want to use the snack bar you need to walk up loads of steps and only a choice of 3 things and the staff don't understand you at all. 7) and the entertainment on the video is fake news! you have to go up a load of dark stairs and the animation team did some dancing for the children. 8) the toilet near the bars behind the gym was filthy. 9) the day before our last I asked for my usual drink ( aperol spritz ) and the bar manager was working this day! he is the angriest looking bloke I've ever seen. very unprofessional and actually shouted at me in front of everyone saying...NO you can not have this drink....you give me money!! the bar staff looked embarrassed. 10) this hotel has the potential to be better but unfortunately still has a long way to go! DO NOT go expecting this to be a 4* as it most certainly is not!!!

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