Park Hyatt Siem Reap

“Excellent hotel and staff”

Excellent hotel. Staff could not be more helpful and friendly. Room was spacious and beautiful. Beautiful and clean facility.

“serene property in a very central location, amazing staff”

This was our second visit to PH Siem Reap. We chose to return to this property for our 2.5 week stay as it has a very central location, as well as one of the most genuinely kind staff. Our reservation included an upgrade, and we were given a very spacious room on the third floor that had a beautifu… more

This was our second visit to PH Siem Reap. We chose to return to this property for our 2.5 week stay as it has a very central location, as well as one of the most genuinely kind staff. Our reservation included an upgrade, and we were given a very spacious room on the third floor that had a beautiful view of both the courtyard as well as the city, a large seating area, and a very large bathroom. All the 5-star hotel amenities were provided, as well as re-stocked as needed on a daily basis. The housekeeping team had great attention to detail and consistently did a nice job of tidying up the room each day, as well as providing turndown service each evening. We used the fitness room as well as enjoyed the very relaxing pool area. Location is within walking distance of pub street and many small local restaurants; however, there are always tuk-tuk's available right out front. They are very easy to take for a quick one-way journey, or I'd recommend hiring them for an hour or more to drive around the city and enjoy the sights. Breakfast was included in our stay. Before arriving at breakfast you could enjoy a coconut, local coffee, and even a short shoulder and back massage. Breakfast had a lot to choose from, and provided both western and local options, pastries, and fresh juices. Thank you to Chef Sugi and Chef Kimsan who were present each morning, and knowing we were staying for such a long time, offered to make us something off the menu if we ever got tired of the food. We also enjoyed steaks in The Dining Room while attending the Apsara show during dinner one evening, everything was cooked perfectly. In-room dining also has a good selection of choices and always arrived quickly. I can honestly say that we didn't get tired of the food as not only were there plenty of options, but all of it was very good! I know I'll be missing a few names, but thank you to Merylin, PP, and ViVi in guest services, as well as Thary, Siteth and Tola in the dining area who always greeted us with a smile, made sure we always had yummy snacks to eat, and provided such warm service. We had such an enjoyable and memorable stay, and hope to return in the future.

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“Stay here”

Amazing hotel and the kindness staff. We loved the location as it is very walkable. Highly recommend hotel if you are staying in Siem Reap

“Toledo Hotel- Nice Hotel But Impossible to Drive to the Hotel Upon Arrival”

We stayed at the Aurea Hotel in Toledo for one night. The hotel is rated 4 stars. Prior to arrival, the hotel informed us that they did not have on-site parking and suggested three nearby public lots. What they failed to mention was that the entrance to the hotel is located on a very narrow cobbles… more

We stayed at the Aurea Hotel in Toledo for one night. The hotel is rated 4 stars. Prior to arrival, the hotel informed us that they did not have on-site parking and suggested three nearby public lots. What they failed to mention was that the entrance to the hotel is located on a very narrow cobblestone street—only about 7–8 feet wide in some areas—and is completely inaccessible by car. This was not made clear in their communication, and it caused considerable difficulty upon arrival. For that reason, I would not recommend this hotel, especially for anyone with mobility issues. Toledo’s old town is very hilly, and navigating it by car is quite challenging. My advice to anyone staying in Toledo is to park your car in a public lot and either walk or take a taxi to your hotel. The hotel itself was fine. It was clean, and check-in was smooth, although the staff member at reception was not particularly empathetic given that we had arrived in the rain after hauling luggage up and down cobblestone streets. Our room was a good size with a comfortable king bed and a well-equipped bathroom. The only downside was that the walls were thin, so hallway noise could be heard at night. Breakfast was included in our room rate and offered a nice buffet selection. The hotel’s location is excellent—just a short walk to the main cathedral, the Jewish Quarter, and many restaurants.

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