Description
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands.. Featured amenities include a 24-hour front desk, luggage storage, and a safe deposit box at the front desk. A shuttle from the airport to the hotel is complimentary (available 24 hours)..
Located in Douala, Krystal Palace Douala is within a 15-minute walk of Eko Market and La Nouvelle Liberte. This luxury hotel is 1 mi (1.6 km) from Cathedral of Saints Peter and Paul and 1.5 mi (2.5 km) from Espace Doual'art.. Distances are displayed to the nearest 0.1 mile and kilometer. Eko Market - 0.8 km / 0.5 mi La Nouvelle Liberte - 1.2 km / 0.8 mi Cathedral of Saints Peter and Paul - 1.9 km / 1.2 mi Espace Doual'art - 2.7 km / 1.7 mi Stade de la Reunification - 2.9 km / 1.8 mi Douala Maritime Museum - 3.4 km / 2.1 mi Port of Douala - 3.9 km / 2.4 mi Douala Grand Mall - 6.3 km / 3.9 mi Japoma Sports Complex - 19.7 km / 12.2 mi The nearest major airport is Douala (DLA-Douala Intl.) - 8.3 km / 5.2 mi . Near Eko Market.
Grab a bite to eat at one of the hotel's many dining establishments, which include 2 restaurants and 2 coffee shops/cafes. Mingle with other guests at the complimentary reception, held daily. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. Buffet breakfasts are available daily from 6:30 AM to 10:00 AM for a fee.
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- Other
- Air conditioning
- Additional services
- Dry cleaning service
- Laundry
- Laundry Service
- Lift
- Maid
- Reception
- 24-hour reception
- Concierge service
- Entertainment
- Karaoke
- Shops in hotel
- Parking
- Nearby parking
- Parking
- Pets
- No pets allowed
- Smoking
- Smoke detector
- Smoking area
- Wi-Fi
- Complimentary Wi-Fi
- Services
- Banquet and event room
- Breakfast in bed
- Café
- Cash machine at the hotel
- Conference centre
- Currency exchange
- Hair dryer
- Luggage storage
- Newspapers
- Pool
- Public bathroom
- Room service
- Safe
- Security
- Supermarket in hotel
- Terrace
- Water slide
- Wedding service
- Children
- Game area
- Kids' playground
- Kid´s club
- Bars
- Bar
- Coffee/tea in public areas
- Pool bar
- Snack bar
- Restaurants
- Breakfast buffet
- Buffet restaurant
- Kids buffet
- Swimming pools
- Full SPA circuit
- Gym and SPA
- Gym
- Sauna
- Spa
- Turkish bath
- Activities
- Tennis court
- Water park
- Accessibility
- Facilities for people with disabilities
- Wheelchair access
- Wheelchair-accessible room
- Deposit:
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- Payment method: #{ paymentMethods }
- Payment date: #{ depositTime }
- General
- Number of people: #{numberOfPersons}
- Floor: #{floorNumber}
- Tourism register number:
- #{ registryNumber }
- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
Deposit:
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Payment method:
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Payment date:
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Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
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Tourism register number:
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National Identification Code
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Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
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Excellent
Based on 71 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in the heart of Douala
Showing 4 featured reviews out of 71 TripAdvisor reviews
T
TCHOUNGONG NANA L
15/12/2025
“Excellence and Class”
My event went well at Krystal Palace. Thank you for so much giving me the best experience with my guests. We had the best time at your event hall.
M
MOTOKO OYONG J
04/02/2025
“Holidays”
The best place to be I’ve never felt more comfortable and relax they offer attentional services with an excellent morally based staff who takes care of the client well being Krystal palace is the place to be guys go and visit and for sure you’ll have no regrets
N
Niyi_David
Lagos State, Nigeria
30/03/2026
“Excellent Choice”
Perhaps the best place I've stayed in, in Cameroon. Krystal Palace Douala reeks of class. The structure kind of reminds me of my stay at Novotel Nairobi Westlands. I spent two nights at the property. On the first night I was on the third floor. Room was comfy. Sleep quality was excellent. Views are… more
S
Samjella S
New Delhi, India
26/04/2025
“Service poor today Saturday 25/04/25 for a supposedly 5 star hotel”
No fried Eggs at krystel palace (5 star hotel) bc generators under repairs. I asked if gas cookers not working as well.. Officially i must admit the service below stsndards. No one taking responsibility . No chef de salle. Finallymy scambled eggs arrived after breakfast over K hotel bonapriso h… more
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