Banff Caribou Lodge And Spa

“See you next year”

It’s our 2nd visit in this hotel . We are currently here for 12 days stay and so far so good and I disagree with some of the previous reviews. Our check in was smooth, room looks like it has been recently redecorated compared to our previous stay. It’s clean and spacious, room service attentive … more

It’s our 2nd visit in this hotel . We are currently here for 12 days stay and so far so good and I disagree with some of the previous reviews. Our check in was smooth, room looks like it has been recently redecorated compared to our previous stay. It’s clean and spacious, room service attentive and every day, small condiments are top up on daily bases and room cleaned. Large big lobby with live fireplace to sit and read a book. Approximately 12 min walk to town - Banff Av or local supermarket. Pick up bus for Lake Louise and Sunshine village on the door stop included in your ski pass. Don’t be put off by 45 min bus tourney to Lake Louise (25 mins to Sunshine) as it’s pleasant ride Local buses also available if anyone would like to go to Fairmont or local towns. Don’t panic if you haven’t have breakfast included , hotel has restaurant downstairs and you can just simply come down and pay as you go or you can go to the town. Reason for giving 4 stars , reception staff nice and polite but feels detached from the venue compare to many other hotels we have been previously stayed it. When we come back to Banff that would be our hotel of choice again.

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“Not as bad as the critics say.”

There were a lot of bad reviews for this hotel, the problem is that we couldn’t find them. The rooms were clean and alright a little aged but for the most part an enjoyable stay. The food at the Keg was good and the bar was really a nice size to hang out in.

“nice but could be nicer.”

Thoughts about the Banff Caribou Inn Overall I would give the banff caribou inn a 4 We stayed here a total of seven nights. Room: the room appeared to be recently refurbished with modestly worn carpet, and furniture. In particular the bathroom appeared to have been really recently redone with gr… more

Thoughts about the Banff Caribou Inn Overall I would give the banff caribou inn a 4 We stayed here a total of seven nights. Room: the room appeared to be recently refurbished with modestly worn carpet, and furniture. In particular the bathroom appeared to have been really recently redone with granite and tile floor and walls and new fixtures. The room was large enough to include a sofa to occasional tables and a breakfast table with two chairs besides the queen size bed However, some things appeared to have be older and worn out: such as the occasional table, the showerhead, and the thermostat which was an LCD display. the worst thing was the bed which was so soft it didn’t support the body while sitting on edge. Housekeeping: paragraph housekeeping, service the bad daily and forgot to replace the towels one day Housekeeping did not clean or replaced the coffee pot one day and did not clean or replace the used coffee filter in the coffee pot one day. They also did not clean or empty the hot water kettle for tea for over four days. The included breakfast was adequate. The eggs Benedict had a very hard English muffin at the bottom and often the egg inside was not sunny side, but fried fried hard. The choice of breakfast meats and carbohydrates and fruit was adequate if not sumptuous. The service was good. Side note on another day when I ate at the restaurants, happy hour the prime rib sandwich and included fries were very good. In particular, the fries were served fresh and hot and crispy. The prime rib sandwich tasted more like a cheesesteak, but it still tasted good. The front desk: was generally helpful and friendly. They routinely provided passes for the bus system, which was very helpful. The location of the hotel is at the edge of the main street such that we were the second stop on the bus route for the ski resorts. I did not try the spa. The Ski locker had open bottoms at the end and appeared only useful if you drove to the end with your skis and did not want to leave them on on a ski rack on top of the car. There was no attendant and there was no place to change and put on boots. Although carrying skis, snowboards and boots into the room were tolerated. The Keg restaurant service excellent.

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“Gotta go back”

Great service Chilled atmosphere Great location Great skiing links Good ski equipment storage Hot tub and spa Good food and rooms.