Sunset Resorts Canmore And Spa

“Perfect place to stay in with adult kids”

This was a great place to stay. The rooms were clean and well- appointed. Beds comfortable, but pullout sofa only average. Everything we needed for the kitchen was provided. Good quality bedding and towels. The in suite washer/dryer was helpful. Gorgeous views from the balcony. Easy walk or driv… more

This was a great place to stay. The rooms were clean and well- appointed. Beds comfortable, but pullout sofa only average. Everything we needed for the kitchen was provided. Good quality bedding and towels. The in suite washer/dryer was helpful. Gorgeous views from the balcony. Easy walk or drive to restaurants, grocery stores and quick drive to hiking and Banff. Nice pool and gym at next-door resort. The main downside was the poor wifi strength- It could really only handle 1 person at a time using it. They were working to upgrade while we were there, but we didn’t notice improvement.

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“a two bedroom condo for not much more than a standard hotel/motel room”

This is your typical timeshare condo. We had a two bedroom unit. The bedrooms were just barely big enough for queen beds and night stands. Both the main bedroom and living room had doors to a balcony that ran the length of the unit, so that was good size. The living room/dining area/kitchen was… more

This is your typical timeshare condo. We had a two bedroom unit. The bedrooms were just barely big enough for queen beds and night stands. Both the main bedroom and living room had doors to a balcony that ran the length of the unit, so that was good size. The living room/dining area/kitchen was big enough for all three functions, and the largest space by far. The unit had a small laundry room and one bathroom. The unit was a bit smaller than most two bedroom units, but was adequate for our needs. We never used the resort facilities. Front desk staff were friendly and helpful. We had underground parking beneath our unit which was convenient. We could take an elevator directly from the garage to the third floor close to our unit. It wasn't that much more expensive than a regular hotel room, so it was a good deal.

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“2 bedroom 2 bath. No access to pool or hot tub.”

Stayed one week in Jan. We were not informed as of Jan 1st 2026 sunset resort guests are no longer able to use the pool or hot-tub at the Grande. A big disappointment for us as we travel to Canmore with our grandchildren. We have always enjoyed our stay. Probably won’t be staying again. I understan… more

Stayed one week in Jan. We were not informed as of Jan 1st 2026 sunset resort guests are no longer able to use the pool or hot-tub at the Grande. A big disappointment for us as we travel to Canmore with our grandchildren. We have always enjoyed our stay. Probably won’t be staying again. I understand it’s not their fault of Sunset Resort but that was our biggest reason we picked his resort.

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“Review: Paradise Resort Club”

This is a nice hotel overall, but for the price point, the experience fell short due to an overwhelming number of rules and extra expectations placed on guests. The staff are genuinely wonderful — very friendly, helpful, and accommodating. The room itself was clean on arrival, and the property is … more

This is a nice hotel overall, but for the price point, the experience fell short due to an overwhelming number of rules and extra expectations placed on guests. The staff are genuinely wonderful — very friendly, helpful, and accommodating. The room itself was clean on arrival, and the property is generally well maintained. That said, the value simply doesn’t align with the nightly rate, which is comparable to staying at a Fairmont-level hotel. The biggest issue is the number of rules and potential charges. For example, the pool is in a separate building, but there are no towels provided at the pool. Guests must bring towels from their room and then return them, or risk being charged. With toddlers, this is extremely inconvenient — especially when you’re already carrying snacks, floaties, changes of clothes, etc. There are also instructions posted throughout the unit about avoiding fees: all towels must be placed in the bathtub before checkout, the dishwasher must be run, recycling sorted, and more. I understand encouraging environmental responsibility, but at this price point, it starts to feel more like staying in a short-term rental than a hotel. The whole reason we chose a hotel was to not have to manage these tasks. One other note for families: while the room looked clean, I wiped up something on the floor with a wet wipe my kids dropped, and the wipe came back quite dirty. This suggests floors aren’t mopped thoroughly between every stay. My kids are walking, so it was fine for us, but I wouldn’t feel comfortable staying here with a crawling baby. Overall, it’s not a bad property, and the staff truly deserve credit. However, for the price you’re paying, the constant reminders, rules, and potential extra charges make it feel poor value. I would personally rather pay slightly more and stay somewhere with a more traditional, relaxed hotel experience. I don’t usually leave reviews, but given the cost and expectations, I think future guests deserve to know.

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