Description
Facilities: The hotel has a lift and features 83 rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, safe, currency exchange service and cash machine. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for … more
Meals: There is a restaurant on the premises. A continental breakfast buffet guarantees a great start to the day. Staff are also happy to provide children's meals.
- Other
- Air conditioning
- Heating (free of charge)
- Additional services
- Dry cleaning service
- Laundry
- Laundry Service
- Lift
- Maid
- Tumble dryer
- Reception
- 24-hour reception
- Concierge service
- Multilingual staff
- Entertainment
- Aerobics
- Computer room
- Shops in hotel
- TV lounge
- Parking
- Nearby parking
- Parking
- Pets
- Pets allowed
- Smoking
- Smoke detector
- Smoking area
- Wi-Fi
- Complimentary Wi-Fi
- Services
- 24-hour gym
- Breakfast in bed
- Café
- Cash machine at the hotel
- Conference centre
- Currency exchange
- Fan
- Fax/photocopier
- Fireplace
- Hair dryer
- Heated pool
- Indoor pool
- Iron
- Luggage storage
- Meeting room
- Microwave
- Newspapers
- Room service
- Safe
- Sale of ski passes
- Sale of tickets
- Security
- Serviced office
- Stores
- Restaurants
- Breakfast buffet
- Rooms for events / banquets
- Gym and SPA
- Gym
- Hot tub
- Spa
- Activities
- Golf course
- Golf course within 3 km
- Skiing
- Water park
- Accessibility
- Facilities for people with disabilities
- Wheelchair access
- Check-in/Check-out
- Deposit:
- #{ depositAmount } #{ depositCurrency } #{ depositType }
- Payment method: #{ paymentMethods }
- Payment date: #{ depositTime }
- General
- Number of people: #{numberOfPersons}
- Floor: #{floorNumber}
- Tourism register number:
- #{ registryNumber }
- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
Deposit:
#{ depositAmount } #{ depositCurrency } #{ depositType }
Payment method:
#{ paymentMethods }
Payment date:
#{ depositTime }
Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
#{ keyCollection }
Tourism register number:
#{ registryNumber }
National Identification Code
#{ nationalIdentificationCode }
Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
This property has additional information that you can
see here
Congratulations! You know how to look for deals
Very good
Based on 1085 reviews
Quiet in the room
Location
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for its spacious and comfortable rooms
Showing 4 featured reviews out of 1085 TripAdvisor reviews
B
Bonita S
Red Deer, Canada
28/03/2026
“Sanctuary after a very trying and worrisome day.”
After a long drive back returning home to Penticton from Central Alberta, my car broke down on the side of the road just south of Vernon. By the time BCAA sent me a tow truck and towed me to their offices in Kelowna, it was too late to work on my car so I had to stay overnight. BCAA suggested I go… more
R
RhondaL130
Ottawa, Canada
07/02/2026
“The Best!”
This hotel was absolutely amazing. We stayed here for medical appointments and shared one room with 3 people. We had 2 Queen beds and a fold out couch. The fold out was so comfy! Staff are incredible and the pool and hot tub were great. Location was central and a short Uber drive to anywhere! Highl… more
J
James S
Sherwood Park, Canada
10/11/2025
“Stay here!”
Really nice room. Set up was just great. Lots of USB ports (and ledges) in room. Great staff. And a not too bad free breakfast!
G
Gorvette2004
Surrey
07/11/2025
“Janice made our day very helpful and professional”
Wonderful very helpful staff member named Janice she is the reason I will be coming back. Pool is great breakfast is good.
The reviews shown have not been verified. Viajes El Corte Inglés, S.A. does not guarantee that they correspond to real users of the service nor does it assume responsibility for their content. More Info
9
Excellent
Based on 1 reviews
Service: 9
Cleanliness: 9
Room: 9
Facilities: 9
Location: 8
Breakfast: 9
Quality/Price: 9
#{item.note}
#{item.note}
#{item.note}
#{item.user}
Date: #{item.date}
#{ getBarText }
More Info Less Info
Key features of the moderation of reviews
There is an automatic system that detects offensive language, in which case the review will not be published. If an owner reports one of the reviews, the review will be re-evaluated and, if it fails to comply with our content standards, it will be taken down.
Our criteria for collecting guest reviews
After getting home from the trip booked with us, the customer will receive an email asking them to review different aspects of each of the services booked. The system only allows the booking holder to complete this review and only once.
When will my review appear on the website?
Reviews typically take less than 24 hours to appear on our website. The process may take longer if our team of moderators have to examine the review in more detail.
How long will my review stay on the website?
Once it has been published, your review will automatically appear in the summary of reviews and if it is considered a featured review (based on publication date, length and quality of content), the complete review will also appear. Said review will not appear or will disappear from the system if it contains offensive language or if it is reported.
Can I get a reward for my opinion?
No. Reviews written in exchange for personal rewards such as gifts, services, or money will be taken down.
Can a review be edited?
No, once a review has been written, it cannot be edited. If you want it taking down, you can ask to have it deleted and not republished again.
Will my review appear on other websites or publications?
Once published, all or some of the reviews written by our members may be used on some of our partner sites or in promotional material in general.
If I write a review about a service, can the provider contact me about it?
No, as the personal data of the booking holder writing the review will not be shared with any service providers being reviewed. In the featured reviews shown, only the booking holder's first name will appear, meaning that there's no way that the service provider can contact you.