Description
Facilities: The hotel has 283 rooms, which are located on 18 storeys and are reachable by lift. Multilingual staff (English, German, French) at the reception desk in the lobby are ready to assist you with check-in and check-out. Amenities include a baggage storage service, safe, currency exchange service, cash machine and drinks machine. Wireless internet access allows guests to stay connected wh… more
Location: Centrally located in the heart of beautiful Burnaby, BC, the hotel is situated only 20 minutes drive from downtown Vancouver. The Metrotown shopping and entertainment complex is only a 5-minute walk away and other facilities in Burnaby (Village Museum, carousel, Deerlake Park, Shadbolt Centre for the Arts, Burnaby Art Gallery and Century Gardens) are also close by. The hotel is conveniently located near to public transport, and with the skytrain guests can enjoy an 18 minute scenic ride to downtown Vancouver.
Meals: Various dining options are available, including a café and a bar. Guests can enjoy the culinary delights of the non-smoking, air-conditioned restaurant, which provides high chairs for children. A continental breakfast buffet guarantees a great start to the day. For lunch and dinner, guests can order à la carte.
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- Other
- Air conditioning
- Heating (free of charge)
- Additional services
- Dry cleaning service
- Laundry
- Laundry Service
- Lift
- Maid
- Tumble dryer
- Reception
- 24-hour reception
- Concierge service
- Multilingual staff
- Porter service
- Entertainment
- Computer room
- Dance hall
- Shops in hotel
- TV lounge
- Parking
- Nearby parking
- Parking
- Valet parking
- Pets
- Pets allowed
- Smoking
- Smoke detector
- Smoking area
- Wi-Fi
- Complimentary Wi-Fi
- Complimentary high-speed Internet
- Services
- 24-hour gym
- Balcony
- Banquet and event room
- Breakfast in bed
- Café
- Cash machine at the hotel
- Coffee machine
- Conference centre
- Currency exchange
- Fax/photocopier
- Free gym nearby
- Hair dryer
- Indoor pool
- Iron
- Ironing equipment
- Luggage storage
- Meeting room
- Microwave
- Newspapers
- Rooftop pool
- Room service
- Safe
- Sale of tickets
- Seasonal outdoor pool
- Security
- Serviced office
- Stores
- Supermarket in hotel
- Terrace
- Wake-up call service
- Wedding service
- Children
- Babysitting service
- Cot
- Bars
- Bar
- Coffee shop
- Snack bar
- Restaurants
- Breakfast buffet
- Buffet restaurant
- High chairs
- Menu for diabetics (on request)
- Rooms for events / banquets
- À la carte restaurant
- Swimming pools
- Children’s pool
- Poolside sun loungers
- Gym and SPA
- Gym
- Hot tub
- Sauna
- Spa
- Activities
- Golf course
- Tennis court
- Accessibility
- Facilities for people with disabilities
- Wheelchair access
- Check-in/Check-out
- Deposit:
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- Payment date: #{ depositTime }
- General
- Number of people: #{numberOfPersons}
- Floor: #{floorNumber}
- Tourism register number:
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- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
Deposit:
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Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
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Tourism register number:
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National Identification Code
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Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
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Very good
Based on 1975 reviews
Quiet in the room
Location
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for its good cleaning service
Showing 4 featured reviews out of 1975 TripAdvisor reviews
A
Amadeo B
02/03/2026
“Best service and location”
We recently stayed at the Hilton in Burnaby and also hosted our daughter’s wedding dinner there, and the experience was exceptional. The staff are truly the best, and we want to give a special shout‑out to Erika - catering sales manager who consistently gave us excellent service. We were helped wit… more
T
Tien M
Quezon City, Philippines
26/02/2026
“WONDERFUL STAY!”
We had a wonderful stay at the Hilton Metrotown Vancouver. The location is unbeatable, with easy access to the bus and train terminus, plus plenty of nearby restaurants, cafes, and supermarkets. On-site parking was also reasonable at CAD 22 per day. I particularly appreciated the Hilton App alert… more
S
Steelcat
Toronto, Canada
23/03/2026
“Convenient, friendly staff, but need some decoration refreshing for the hotel.”
Located right beside Crystal Mall and walking distance to Metropolis at Metrotown. Lots of restaurants around. Staffs are friendly and helpful. I guess since this hotel is pretty old, the carpet and decorations do need an upgrade. The room is spacious and clean. Bed and pillows are on the soft… more
J
Jin L
29/12/2025
“A great Hilton at Vancouver Metrotown”
There are 3 Hiltons in Vancouver, BC. Hilton Vancouver Metrotown is located in the Burnaby Metrotown area. Compared with the other 2 Hiltons (one located in downtown, the other in the Vancouver Airport area), the location of Hilton Vancouver Metrotown is a bit less optimized, however, the Hilton Va… more
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