Holiday Inn Hotel & Suites Vancouver Downtown, An Ihg Hotel

“Great place!”

Had a procedure done at Vancouver General Hospital and stayed in the hotel for a couple nights during. Found the staff absolutely amazing. Very friendly and helpful throughout a difficult time. The hotel itself is clean and rooms are very comfortable and up to date. Would totally recommend this for… more

Had a procedure done at Vancouver General Hospital and stayed in the hotel for a couple nights during. Found the staff absolutely amazing. Very friendly and helpful throughout a difficult time. The hotel itself is clean and rooms are very comfortable and up to date. Would totally recommend this for a stay whether using it for a hospital visit or just a stay to visit Vancouver.

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“Decent hotel with some shortcomings”

The staff here is truly outstanding, but I never give 5 stars to a hotel that doesn't provide in-room safes, and I'm not making an exception here. The rooms are newly remodeled, but lack other basic creature comforts, such as drawers. There was only one large drawer which was occupied by a spar… more

The staff here is truly outstanding, but I never give 5 stars to a hotel that doesn't provide in-room safes, and I'm not making an exception here. The rooms are newly remodeled, but lack other basic creature comforts, such as drawers. There was only one large drawer which was occupied by a spare blanket. Either you had to remove the blanket or live out of a suitcase. Another small point is that all TV stations worked perfectly, except channel 29, CNN. I could watch Fox News, if I were so inclined, but not CNN and no one seemed to know why. The website still says the new restaurant will open in April 2026. Well, it's past mid-May and opening doesn't appear imminent. A basic buffet breakfast is offered in a large meeting room on the 2nd floor, and it is the opposite of relaxing. On certain days, you compete for a table with organized group events. You might even end up sitting at a conference table! And, whatever you do, don't accept a room on the 1st or 2nd floor as it's a split level building and you have to walk up or down a flight of stairs to reach some of the rooms. Floors 3 and higher are accessible by elevator, however.

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“Sorry, won’t be back”

Hotel location not great, not the nicest part of town for drug addicts etc. We originally were given a disabled room with a connecting door to the muppets next door smoking weed which migrated to our room, smell very unpleasant. We were moved to another room. The hotel is being renovated so no re… more

Hotel location not great, not the nicest part of town for drug addicts etc. We originally were given a disabled room with a connecting door to the muppets next door smoking weed which migrated to our room, smell very unpleasant. We were moved to another room. The hotel is being renovated so no restaurant or bar. Score would have been worse but for the friendly staff!

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“Disappointed no restaurant or pool.”

I booked my package with Expedia and on their website it shows the Holiday Inn & Suites has a restaurant, Breakfast not included but still a restaurant. It also says there’s a heated pool, no hot tub. I would Not have booked this hotel if I knew about the renovations. I booked this hotel, becaus… more

I booked my package with Expedia and on their website it shows the Holiday Inn & Suites has a restaurant, Breakfast not included but still a restaurant. It also says there’s a heated pool, no hot tub. I would Not have booked this hotel if I knew about the renovations. I booked this hotel, because it is close to a lot of shopping & tourist attractions. Very disappointed for the price I paid.

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