Description
Facilities: The hotel was built in 1912. 49 suites, 24 single rooms and 30 double rooms are located on 7 storeys and can be reached by lift. The reception desk is open round the clock. Amenities include a baggage storage service, safe, cash machine and drinks machine. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions… more
Location: This hotel is located in the centre of the historical old town, just a wonderfully scenic stroll away from countless attractions of Victoria, including its parks and gardens, speciality shops, boutiques and shops. The world-famous Butchart Garden is only a short drive from the city centre.
Meals: The dining area includes a non-smoking restaurant and a café. A delicious breakfast provides energy for the rest of the day.
- Other
- Air conditioning
- Heating (free of charge)
- Additional services
- Dry cleaning service
- Laundry
- Laundry Service
- Lift
- Maid
- Tumble dryer
- Reception
- 24-hour reception
- Concierge service
- Multilingual staff
- Porter service
- Entertainment
- Computer room
- Shops in hotel
- TV lounge
- Parking
- Nearby parking
- Paid parking
- Parking
- Valet parking
- Smoking
- Smoke detector
- Smoking not allowed
- Wi-Fi
- Complimentary Wi-Fi
- Complimentary high-speed Internet
- Services
- Café
- Cash machine at the hotel
- Cloakroom facilities
- Coffee machine
- Conference centre
- Fax/photocopier
- Hair dryer
- Hair salon / beauty centre
- Hairdresser / Barber
- Iron
- Luggage storage
- Microwave
- Public bathroom
- Room service
- Safe
- Sale of tickets
- Security
- Serviced office
- Vending machines
- Wake-up call service
- Bars
- Coffee/tea in public areas
- Vending machines
- Restaurants
- Rooms for events / banquets
- Gym and SPA
- Gym
- Check-in/Check-out
- Deposit:
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- Payment date: #{ depositTime }
- General
- Number of people: #{numberOfPersons}
- Floor: #{floorNumber}
- Tourism register number:
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- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
Deposit:
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Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
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Tourism register number:
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National Identification Code
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Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
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Very good
Based on 1678 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in the heart of Victoria
Showing 5 featured reviews out of 1678 TripAdvisor reviews
M
McKenzie D
04/05/2026
“Silvia BEST Customer Service!”
Silvia gave the best customer service ever! She is amazing! I had booked through a booking website and had issues with my booking. Silvia spent hours on the phone helping me get it sorted and emailed me promptly to keep me informed! She was so kind and helpful I appreciated it very much!
9
910oliverp
Kelowna, Canada
17/03/2026
“Helpful & Friendly Staff Downtown”
My family and I were able to walk to all of the shops and sites because of the convenient location. For the times we needed our vehicle, the front desk staff were great about getting our vehicle to us. Will stay again. We recommend!
J
Joey H
11/01/2026
“Exceptional Service”
I don’t typically write reviews. But the gentleman working the front desk at 10pm on Jan 10 went above and beyond to accommodate our family. Much appreciated!!!
L
Larry T
Nanaimo, Canada
23/01/2026
“A bed”
Food was good in restaurant,toilet leaked,room was very noisy from street.room was not the one that was advertised for the deal.
6
604mitchd
Burnaby, Canada
13/12/2025
“Worst coffee of my life”
The hotel and staff are good, management cheaps out and gives mop water as coffee, don't mess with a person's first coffee of the day, and theirs went down the toilet where it belonged.
The reviews shown have not been verified. Viajes El Corte Inglés, S.A. does not guarantee that they correspond to real users of the service nor does it assume responsibility for their content. More Info