Best Western Plus Inner Harbour

“Ok, but showing age, unexpected water shutoff”

We stayed at Bestwestern Plus Inner Harbour Victoria in May. It is a slightly older 6-storey hotel that has been maintained barely keeping up with the BW Plus standing. To their credit, they emailed me a few week before my arrival to inform me that they were paving the driveway to their underground… more

We stayed at Bestwestern Plus Inner Harbour Victoria in May. It is a slightly older 6-storey hotel that has been maintained barely keeping up with the BW Plus standing. To their credit, they emailed me a few week before my arrival to inform me that they were paving the driveway to their underground parking lot and I was prepared for the construction lane closure, and a bit of dust and mild inconvenience. Check-in was fast and there were useful maps at the check-in counter. The hotel is located close to the touristy waterfront and was just 10 minute walk from Laurel Point, 20 minute walk from Fisherman’s Wharf where the well-known houseboats and restaurants were and 15 minute walk from the famous Empress Hotel. Our room had a King Bed, sofabed, small kitchenette with stove and microwave and 2 verandahs. Complementary hot and cold breakfast included a wide range of food – pastries, breads, jams & butter, several cereals, sausages, eggs (hardboiled and scrambled), and fruits (bananas, apples). Two gripes I have is (A) the strong “reproofing” odor from the parking area which was very strong and the hotel claimed was harmless, and (B) they shut off the water to all rooms around 11pm without warning to fix something the front-desk said was an emergency and I had only begun showering. It wasn’t turned back on till midnight, when we were already asleep. When I spoke to front desk on check-out, she claimed guests were informed about the water shutoff. I checked my messages – we didn’t receive notification of this. If I were to return to Victoria, I’d probably stay elsewhere.

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“Potential Construction Nightmare”

Very nice hotel, with some nice amenities & fabulous location. Rooms are comfy with little kitchenette's offering all utensils for a small charge. It faces the harbour which mostly is wonderful EXCEPT they are doing some major harbour front renovations with excavators & cranes operating across th… more

Very nice hotel, with some nice amenities & fabulous location. Rooms are comfy with little kitchenette's offering all utensils for a small charge. It faces the harbour which mostly is wonderful EXCEPT they are doing some major harbour front renovations with excavators & cranes operating across the street all day. We checked in on a Sunday for 3 days and all was good until Monday morning and the work started. It would have been appropriate for them to advise of the construction and placed us on the opposite side of the building, sadly they did not! The noise is excruciatingly loud until the early evening. I like the room a lot, but the lack of disclosure was unacceptable and I will not stay here again...they lost a loyal customer. Make sure you check on the construction progress before reserving!!!!

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“Overall ok stay”

Overall location is good in proximity to other hotels and being central to the Victoria tourist area with easy parking. Initial pricing was good, however a surprise upcharge at checkin of $20 per night for a 16 y/o child set it off on the wrong foot - which is a first for me when booking any hotel… more

Overall location is good in proximity to other hotels and being central to the Victoria tourist area with easy parking. Initial pricing was good, however a surprise upcharge at checkin of $20 per night for a 16 y/o child set it off on the wrong foot - which is a first for me when booking any hotel. Rooms were good size with small kitchen. Toaster came in handy as breakfast area was not well equipped. Trays were provided to take food up to room which worked put well. Food options ran out early and were not available after, so plan to take food up early in the breakfast window. Bathroom had a bit of a mildew smell but water pressure was great. No noise from outside the room. Rooms had balcony which was nice. Overall an ok stay, but if you have older children, be prepared to pay more than initial booked price.

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