Delta Hotels By Marriott Victoria Ocean Pointe Resort

“Two days in Victoria”

We have stayed here several times and enjoyed our stay. Very comfortable beds and pillows. Nice bar and staff. Easy to get UBer to go anywhere in town. Clean and great views on water front side.

“Loved Everything About This Hotel”

We spent 4 nights here after our Alaska cruise. I have stayed at many hotels over the years and have to say the Delta Marriot was a 10 out of 10. I was debating about staying here or the Doubletree. Basically what ended up being the deciding factor was reading many reviews of the Doubletree hav… more

We spent 4 nights here after our Alaska cruise. I have stayed at many hotels over the years and have to say the Delta Marriot was a 10 out of 10. I was debating about staying here or the Doubletree. Basically what ended up being the deciding factor was reading many reviews of the Doubletree having soft beds. I hate soft beds and it causes back pain for me. Beside the beds being really comfortable, the Delta was in a better location. We paid extra for the water view rooms and it was well worth it. What a lovely scenic view. As a whole, the location of the Delta was perfect. We loved walking over the bridge into downtown. Since we had a rental car, we easily took day trips. The self-park garage option worked great for us. The room. Clean,clean,clean. Bed was super comfortable and slept great every night. Everything worked as it should and it was obvious that it was recently renovated. A plus was not having carpeting, esp in a dog friendly hotel. I called the hotel prior to not to put me in a room that had a dog recently due to my allergies and it was they did just that. Now to the best part, the people working at the hotel. Sorry, but I do not remember names. This hotel had the best group of kind people working at any hotel I have ever stayed in. Every morning someone would ask what we planned for the day and upon returning, ask how we enjoyed ourselves. The evening before checkout, the restaurant we ate at (not hotel's) gave me issues. That next morning, my husband was given a close place to get me medicine and upon checking out, asked how I was feeling. Everyone was genuinely kind and sweet. How anyone could give the Delta a bad reviews is beyond me. If I visit Victoria again, I would without a doubt stay here.

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“Location”

The hotel is ideally located within a short walking distance of the town centre. The rooms were clean, and the staff were helpful throughout the stay. I would have no hesitation in recommending this hotel to anyone travelling.

“NOT Truly Dog Friendly, as marketed.”

* NOT Truly Dog Friendly * (Stayed 4 nights May 2026) We've stayed at Ocean Pointe so many times and have always loved it, so this trip we were really excited to finally bring our dog (a tiny 9-pound, hypoallergenic, very well-behaved Havanese) along with us. Unfortunately, it turned out to be a p… more

* NOT Truly Dog Friendly * (Stayed 4 nights May 2026) We've stayed at Ocean Pointe so many times and have always loved it, so this trip we were really excited to finally bring our dog (a tiny 9-pound, hypoallergenic, very well-behaved Havanese) along with us. Unfortunately, it turned out to be a pretty disappointing experience. First – and this is a big one – the resort is marketed as dog friendly, but honestly, it really isn't. You can't bring your pet into any of the food and beverage outlets, and despite the beautiful outdoor patios, you're not allowed to sit on those with your dog either. The excuse we were given was that accessing the patios required walking through the restaurant — but we found this hard to accept, because that was never an issue at the Oak Bay Beach Hotel, The Empress, or many other restaurants we visited during the same trip. All of them were happy to have our business and had no problem with us carrying our small dog (or walking her) through their dining areas to reach the outdoor spaces. So that reasoning felt more like a policy choice than a genuine restriction. The only option Ocean Pointe offered us for dining, was to order takeout and eat outside with plastic dishes. For a resort of this caliber, that's just not good enough. We had also booked and paid for a "Club Room", but it appears that because we had a pet, our room was downgraded without any advance notice or explanation. We only figured this out after the fact — and honestly, a heads-up at the time of booking would have been the right thing to do. We shouldn't have had to discover this on our own. We also paid $25 a night (totaling $100 for our stay) for the dog fee, which is supposed to cover extra cleaning – but our room and bedding (#408) actually smelled like wet dog when we arrived. That's not a great start, especially when you're paying a premium. To her credit, the lovely lady at checkout was wonderful and did adjust our bill upon checkout due to our unhappiness, and we genuinely appreciated that gesture. It just shouldn't have come to that. The new renovations feel quite stark and cold compared to the warm atmosphere we remembered. We'd love to see better bedding and pillows instead – the mattress was very firm and really could have used a proper luxurious mattress topper, plus very flimsy cheap duvet. Again, not quality bedding at all. Otherwise, great location and wonderful accommodating staff! We truly hope Ocean Pointe takes this feedback to heart regarding their pet policy, because we've genuinely loved this property for years. We just can't recommend it the way we used to. 😕

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