Best Western Fireside Inn

“FANTASTIC STAY & MEMORIES!”

I just wanted to say thankyou for such a lovely stay and give the best recommendation…from the polite and attentive check in to the clean rooms that were cozy and very very comfortable. Immaculately clean and crisp. Nostalgic decor felt like I was staying with family! Loved it! Please don’t change … more

I just wanted to say thankyou for such a lovely stay and give the best recommendation…from the polite and attentive check in to the clean rooms that were cozy and very very comfortable. Immaculately clean and crisp. Nostalgic decor felt like I was staying with family! Loved it! Please don’t change anything! I met my elderly parents at Tom Place at the hotel which is incredible, the staff are truly amazing and professional. Highly recommend and can’t wait to go back! Thankyou!

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“Cozy, well run, friendly, experienced staff.”

Cozy, unique rooms each have a fireplace. Good included breakfast, freshly cooked. More bread choices, including bagels and croissants and cheese/cream cheese would be nice. Just a suggestion, not a complaint.

“Okay property but very dated”

While the room was comfortable and breakfast was fairly good, there are a couple of negatives that stood out for me. The biggest one is the lack of an elevator. Our room was on the second floor, and we had to drag our suitcases up a flight of stairs. The hotel itself is very dated, especially th… more

While the room was comfortable and breakfast was fairly good, there are a couple of negatives that stood out for me. The biggest one is the lack of an elevator. Our room was on the second floor, and we had to drag our suitcases up a flight of stairs. The hotel itself is very dated, especially the front lobby which was very dark. The location is not great - not much around it and it’s a ten minute drive to the Kingston waterfront. Don’t think we would stay at this hotel again..

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“Best Western Fireside Inn Kingston is poster child of mediocrity”

Stayed here over a weekend in March and have stayed before several years ago. Room was good, clean and everything except one TV remote worked. For food, Only went to in House bistro once for included b-fast. Was very underwhelming quality wise but about what you could expect from a complimentar… more

Stayed here over a weekend in March and have stayed before several years ago. Room was good, clean and everything except one TV remote worked. For food, Only went to in House bistro once for included b-fast. Was very underwhelming quality wise but about what you could expect from a complimentary b-fast buffet. Lone & minimal interaction with housekeeping was most positive staff interaction. Value for cost of the stay & Front desk staff is primary reason for lackluster score. For the face of the property, they are either not overly keen on being there at all or don't enjoy their job. While no single issue arose that can be pointed out as the primary source of having this impression, it occurred over several smaller & short interactions. There was always an air of hubris of some kind during the interaction, they still did their job but they definitely had no intention to go anything beyond that with just a slight hint of 'you're the lucky one to get to stay with us' tone/arrogance. My suspicion is that they are not happy with their employer and it is that coming through in their efforts and persona's. For the cost of the per night, one should expect a higher level of professionalism but such is not the case. My recommendation is to limit your stay to a single evening if you wanted to experience one of the themed suites but not any more than that. I will not be giving any more of my $ to BW Kingston.

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