Best Western Fireside Inn

“Coziest hotel ever! Loved it!”

Great night at the Best Western Fireside Inn! Staff were very friendly and attentive. The room was nice, loved having a fireplace, and it was very clean and the breakfast was great! I actually wish we had stayed for dinner, the restaurant looked really good and smelled amazing! I would definitely … more

Great night at the Best Western Fireside Inn! Staff were very friendly and attentive. The room was nice, loved having a fireplace, and it was very clean and the breakfast was great! I actually wish we had stayed for dinner, the restaurant looked really good and smelled amazing! I would definitely recommend and stay there again.

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“Still a good option in K town”

This is an update from my 2021 review (COVID era) ...Booked via BW app for 147$ a night for a night. Did not change too much from last time. Check in was at 3PM so went out for some visits and came back . Was provided a room on second floor. All rooms have a "fireplace", and a very quaint decor. S… more

This is an update from my 2021 review (COVID era) ...Booked via BW app for 147$ a night for a night. Did not change too much from last time. Check in was at 3PM so went out for some visits and came back . Was provided a room on second floor. All rooms have a "fireplace", and a very quaint decor. Still very clean, comfie bed, good TV selection, clean bathroom. The breakfast was the highlight, included in room, buffet style: sausage, scrambled eggs, potatoes, beans, breads, etc... Plenty of free parking, but not in walking distance from the core...but just a few minutes by bike or car. Pool was opened. Very pleasant in the summer. Did not see the gym. Recommended.

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“Best Western Fireside Inn Kingston is poster child of mediocrity”

Stayed here over a weekend in March and have stayed before several years ago. Room was good, clean and everything except one TV remote worked. For food, Only went to in House bistro once for included b-fast. Was very underwhelming quality wise but about what you could expect from a complimentar… more

Stayed here over a weekend in March and have stayed before several years ago. Room was good, clean and everything except one TV remote worked. For food, Only went to in House bistro once for included b-fast. Was very underwhelming quality wise but about what you could expect from a complimentary b-fast buffet. Lone & minimal interaction with housekeeping was most positive staff interaction. Value for cost of the stay & Front desk staff is primary reason for lackluster score. For the face of the property, they are either not overly keen on being there at all or don't enjoy their job. While no single issue arose that can be pointed out as the primary source of having this impression, it occurred over several smaller & short interactions. There was always an air of hubris of some kind during the interaction, they still did their job but they definitely had no intention to go anything beyond that with just a slight hint of 'you're the lucky one to get to stay with us' tone/arrogance. My suspicion is that they are not happy with their employer and it is that coming through in their efforts and persona's. For the cost of the per night, one should expect a higher level of professionalism but such is not the case. My recommendation is to limit your stay to a single evening if you wanted to experience one of the themed suites but not any more than that. I will not be giving any more of my $ to BW Kingston.

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