Embassy Suites By Hilton Montreal

“What a buzz - great location, great service from staff and superb vibe located right on edge of old historic Montreal”

Arrived via short 2 minute walk from Place-d Armes Metro station, superb location on the edge of old historic Montreal- we were greeted by the lively restaurant buzzing with activity from the *** Early in your stay if you've not experienced Montreal we highly recommend doing the Tour of Montreal U… more

Arrived via short 2 minute walk from Place-d Armes Metro station, superb location on the edge of old historic Montreal- we were greeted by the lively restaurant buzzing with activity from the *** Early in your stay if you've not experienced Montreal we highly recommend doing the Tour of Montreal Underground City to obtain a firm grounding of the city to learn how best to get around, its highlights and history. See if you can booking with Misha whose informative and engaging tour was first class (in English or French). *** In addition to the Embassy Hotel's Restaurant/ Bistro's positive vibe and 'great' attentive service from all of the staff that would make the owner and managers of the hotel proud, the suite we enjoyed was spacious, clean and had 'the most comfortable pillow top bed' we have experienced in decades. The bed was delightful and reminded us of a relaxing deep bed we had at the Fairmont San Francisco many years ago that set the standard for comfort and restfulness. The expression of climbing into bed was fitting for our suite. Our suite hadva lounge overlooking the cobbled street of old Montreal and had a relatively large kitchen. All you need to do is ask for crockery and cooking items. The staff were a highlight. The more senior Concierge provided us valuable stories and advice, and as mentioned earlier the Restaurant/ Bistro serving staff were first class both in the evenings and breakfast shifts. The only area for improvement in this area was the importance of the front desk young woman and the young man on Concierge Desk to take time to greet and acknowledge each and every guest as they come and go. We felt their fixation on their phones / computer screens at the expense of simply acknowledging guest was a let down, and relatively easy to address to lift the Hotel to the high level of customer experience it deserves. In leaving the hotel we both felt sad as our time at this Embassy Suites Montreal was so enjoyable and fun!

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“Great Hotel with excellent service!”

We stayed 3 nights for a Cheerleading competition, the hotel was very nice, there was some renovations going on but it did not bother us. The front desk staff were polite and very helpful. The best part about our stay was the lounge reception from 5pm till 7pm, Joey who was working the bar and the … more

We stayed 3 nights for a Cheerleading competition, the hotel was very nice, there was some renovations going on but it did not bother us. The front desk staff were polite and very helpful. The best part about our stay was the lounge reception from 5pm till 7pm, Joey who was working the bar and the rest of the staff went over and above for service for our group and made our time there a great in the evening experience. The omelet breakfast bar was also fantastic as well as the other options as the breakfast area. The next time we go to Montreal we will definitely stay here again.

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