Escorial

“Very good for what it is”

This isn't a full-service hotel, but provides simple, clean accommodations and breakfast at somewhat reasonable rates. The staff were very friendly and helpful, and were definitely the highlight. The hotel is a large converted home with small rooms that have no outside-facing windows, but which op… more

This isn't a full-service hotel, but provides simple, clean accommodations and breakfast at somewhat reasonable rates. The staff were very friendly and helpful, and were definitely the highlight. The hotel is a large converted home with small rooms that have no outside-facing windows, but which open to the central halls. If the place were full there would be very little privacy, but when we were there last weekend (23-24 July 2016) there were only two other rooms occupied, so it was very quiet. Rooms are small but functional, with cable TV, WiFi (which didn't work in our room but was good in the lobby), and an en-suite bathroom. Very clean, but with some signs of wear. Kind of Mom-and-Pop - they say on the website that they provide shampoo, but when we asked for it we were told that they were out until the delivery on Monday, so they sent up a bottle left by previous guests. For an overnight getaway like ours it was good for the price (CLP 48,500 or US$75). Great for those looking for something more than a hostel but not in need of the comforts of a larger property with more services.

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“Great location but needs updating”

The hotel is in an excellent location within La Serena however the rooms are in need of renovation. I found the bed comfortable and the room had a heater however the bathroom was cold and had a damp smell to it. The rooms face on to an open courtyard, which I imagine is very nice in summer, but mea… more

The hotel is in an excellent location within La Serena however the rooms are in need of renovation. I found the bed comfortable and the room had a heater however the bathroom was cold and had a damp smell to it. The rooms face on to an open courtyard, which I imagine is very nice in summer, but means that in winter the room is effectively open to the outside with little insulation between. There is also an issue with noise from inside and outside the hotel. On the positive side I found the staff to be extremely helpful and friendly.

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“OK Hotel in Good Location”

I stayed here as part of a group trip. The hotel is fairly small with rooms facing a courtyard with a seating area - which can make it noisy, as the doors and windows were really thin with glass panes. The rooms themselves were ok for a couple of nights, the furniture was quite dated with very fri… more

I stayed here as part of a group trip. The hotel is fairly small with rooms facing a courtyard with a seating area - which can make it noisy, as the doors and windows were really thin with glass panes. The rooms themselves were ok for a couple of nights, the furniture was quite dated with very frilly curtains and throws, but the bed and mattress were comfortable enough. The bathroom was tiny but water pressure was adequate and the water was hot. Wifi wasn't good, but that may have been due to the fact that 14 of us were trying to connect at the same time. Breakfast was very meagre, although they did give me a second slice of cheese when I asked for it! Staff were very friendly. I can't comment on value for money as this was part of a group trip. I would probably stay here again if I got a really good rate, but would not want to share with a tour group due to potential noise.

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