Hotel Mercurio

“helpful team and good location”

stayed for 1 night - a last minute booking during lockdown in the town. the owner/staff were very helful and did all theuy could to help us. cannot fault their efforts in such uncertain times. a old fashioned hotel that does the job as it says on the tin i guess.

“Friendly and helpful staff”

The hotel looked very old from both the inside and outside. We stayed in the room with four beds, and it was very cramped with not much space in between the beds. The staff were friendly and all spoke English. We had a flight the next morning and had to leave by 4:30AM, but the staff were kind enou… more

The hotel looked very old from both the inside and outside. We stayed in the room with four beds, and it was very cramped with not much space in between the beds. The staff were friendly and all spoke English. We had a flight the next morning and had to leave by 4:30AM, but the staff were kind enough to wake up early to make breakfast for us and call a taxi that could hold all of our luggage. The price was a little expensive, but the location of the hotel is very close to the Plaza de Armas.

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“Extremely nice service”

The rooms were small, and they had 4 beds tightly crammed into them. I tripped while walking across the room more than once. You could hear cars outside the room, because the walls weren’t thick. The hotel seemed old and in need of renovation. We had a airplane to catch and had to leave at 4:45 a… more

The rooms were small, and they had 4 beds tightly crammed into them. I tripped while walking across the room more than once. You could hear cars outside the room, because the walls weren’t thick. The hotel seemed old and in need of renovation. We had a airplane to catch and had to leave at 4:45 am. One worker woke up early to make us breakfast and help us get a taxi, even though we didn’t pay him!

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“Ok if breakfast timing and check in timing are priorities”

I have been debating how to write this review. The facilities are definitely lacking. I would say 1-2 stars. It was clean, ish. But it was very loud - we were street level so ear plugs were mandatory. Also, the shower was VERY high up. It was difficult to get into and out of. The shower stopped w… more

I have been debating how to write this review. The facilities are definitely lacking. I would say 1-2 stars. It was clean, ish. But it was very loud - we were street level so ear plugs were mandatory. Also, the shower was VERY high up. It was difficult to get into and out of. The shower stopped working Sunday night and they did get someone in Monday to get it working again. The BEST part of this hotel was the fact they would work with you for breakfast times. We had breakfast at 5am and then 5:30am the next day when our tours were 6am or 6:15am. Now, my husband was horrified by the state of the bathroom floors. I pointed out that it was just the coating coming off. But yeah, this is definitely like a one star property. BUT! Their willingness to fix the shower and the willingness to do an early breakfast was super helpful. Would I stay here again? Probably not. But if you need a place that allowed check in at all hours, is centrally located, and works with you on breakfast and are okay with sub-par accommodations? Worth it. I would call this hostel level accommodations with very attentive service. They did do housekeeping services every day! But the accommodations are very dated and leave much to be desired. However, if check in flexibility and breakfast times are important, it’s worth it!

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“Basic”

Stayed here two nights on way to Antarctica. First night I checked in late - at 2330 hrs - and stood out in the cold ringing the bell that was answered by a sleepy caretaker after 6-7 minutes. The single room had three beds that give the room an appearance of a hostel dorm. It was extremely cold as… more

Stayed here two nights on way to Antarctica. First night I checked in late - at 2330 hrs - and stood out in the cold ringing the bell that was answered by a sleepy caretaker after 6-7 minutes. The single room had three beds that give the room an appearance of a hostel dorm. It was extremely cold as the heating was not turned on. Modest breakfast of two roasts with two slices of ham and cheese - and juice and tea. Location is good - a block away from plaza de Armas and 7 minutes walk to the Magellan Strait. Room had a tv and hair dryer. Tap water is potable.

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