Hilton Chongqing

“A recommended hotel to stay when in Chongqing”

The hotel is a well-maintained property by Hilton in the main “island” of Chongqing and is situated next to a metro station. Walkable The check-in is swift and fast, attended by Mr. Luke. Which is very professional and able to converse fluently ( he is a gem ). You will be given Chongqing’s favor… more

The hotel is a well-maintained property by Hilton in the main “island” of Chongqing and is situated next to a metro station. Walkable The check-in is swift and fast, attended by Mr. Luke. Which is very professional and able to converse fluently ( he is a gem ). You will be given Chongqing’s favorite beverage item, which I took two items that are recommended by Mr. Luke - a Chongqing cola and Plum Juice drink. Both are so good, and he offered me an extra bottle upon check-out. Thanks, Luke ! Due to our Hilton Honor status. Our room was upgraded to a higher category, an executive room with lounge access. The breakfast is good and has a wide variety. Vegetarian dishes are plenty for muslim travellers. It is a recommended place to stay.

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“Needs renovation yesterday”

We chose this hotel for its prime location in Yuzhong District about a 30 minute taxi ride from the high-speed rail station. As Diamond members, we were upgraded to an apartment suite. It was my first time staying in this type of suite, and the space was enormous: a full living room upon entry, a s… more

We chose this hotel for its prime location in Yuzhong District about a 30 minute taxi ride from the high-speed rail station. As Diamond members, we were upgraded to an apartment suite. It was my first time staying in this type of suite, and the space was enormous: a full living room upon entry, a separate bedroom, and even a bathroom with a bathtub. Having two toilets was also a nice touch. We also got two bottles of drinks anf one was a coke made with Chinese herbs. That said, this is the first Hilton property in Chongqing, and it does show its age. The facilities feel dated and could benefit from a refresh. On the positive side, we enjoyed the amenities, including the pool and a complimentary Saturday yoga flow class, which was a fun one-hour session. The standout, however, was the breakfast—exceptionally extensive with a wide selection of both Western options and local Chongqing specialties. Everything was well-prepared and thoughtfully presented. Service throughout our stay was excellent. Vivi, the restaurant assistant manager, was friendly and attentive, making us feel well taken care of. The executive lounge was also great that they served hot food items from 6 pm to 8 pm during happy hour. In terms of location, it’s hard to beat. We relied mostly on Didi taxis for convenience, though the metro is only a few minutes away. From the hotel, it was easy to visit major attractions like Hongya Cave, Kuixinglou Square (the famous 22nd floor that feels like ground level), and Liziba Station. Overall, the location and service are standout strengths, but the property would greatly benefit from a renovation to keep up with newer Hilton standards.

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“Did not meet expectations: Issues with food, maintenance, and cleanliness”

We stayed at the Hilton Chongqing with high expectations but were unfortunately disappointed for several reasons. I will start with the positive: the staff at the reception were genuinely polite and professional, for which I thank them separately. However, the negatives outweighed the positives: … more

We stayed at the Hilton Chongqing with high expectations but were unfortunately disappointed for several reasons. I will start with the positive: the staff at the reception were genuinely polite and professional, for which I thank them separately. However, the negatives outweighed the positives: 1. Dining in the Executive Lounge: The food was exclusively tailored to local tastes. As a foreign guest, this was a problem—aside from rice, there was almost nothing I could eat. Most of the dishes seemed inedible to me. This was the most disappointing aspect of the stay. 2. Cleanliness and Odor Issues: Throughout the hotel, and especially in the Executive Lounge on the 32nd floor, there was a persistent smell of mold. This created an unpleasant atmosphere and suggests issues with ventilation or humidity. 3. Malfunctions in the Spa Area: In the men's changing room, both saunas were out of order. This was an important criterion for me when choosing the hotel, and I was counting on using them, but there was no prior information about these malfunctions. Furthermore, I hesitated to use the jacuzzis because other guests were getting in without showering first, which calls into question the adherence to hygiene standards. Unfortunately, due to this overall impression, I cannot recommend this hotel to those who value cleanliness, diverse food options, and fully functional facilities. For a Hilton brand, this level of service was unexpectedly low.

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