Fraser Suites Guangzhou

“very nice hotel - location is the best”

This is a good hotel. the location on one link walk to shopping and walking is perfect. the hotel is dating a bit so could probably use a small renovation but overall it was still very good. The nice thing about it for me is the kitchenette. i am not a fan of chinese food so to have a hotel that i … more

This is a good hotel. the location on one link walk to shopping and walking is perfect. the hotel is dating a bit so could probably use a small renovation but overall it was still very good. The nice thing about it for me is the kitchenette. i am not a fan of chinese food so to have a hotel that i could make my own food is a huge plus. I would definately stay there again.

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“Best Serviced Residence in China”

We really enjoyed our stay here. The rooms was superb, modern and thoughtfully created. The living room is spacious with a extensively equipped kitchen with washer and dryer. There was also TWG Tea from Singapore! The bathroom was spacious with luxurious Atelier Cologne bath amenities, a rain show… more

We really enjoyed our stay here. The rooms was superb, modern and thoughtfully created. The living room is spacious with a extensively equipped kitchen with washer and dryer. There was also TWG Tea from Singapore! The bathroom was spacious with luxurious Atelier Cologne bath amenities, a rain shower and a smart toilet! Hair dryer was of a exceptional quality! The hotel is located on top of a onelink mall and train station. It is also beside 6 of the main Guangzhou malls in Tianhe. Breakfast was really good with a cold press fruit juicer, TWG tea, Yakun (a famous brand in Singapore Kaya and probiotic drinks! Staff was really friendly and helpful!

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“A Good Stay Overall, but Service Fell Short This Time”

I've stayed at Fraser Suites Guangzhou twice, and this has always been one of my preferred serviced apartments in Guangzhou because of its excellent location, spacious rooms, and comfortable facilities. The property is directly connected to the metro, surrounded by shopping malls and countless dini… more

I've stayed at Fraser Suites Guangzhou twice, and this has always been one of my preferred serviced apartments in Guangzhou because of its excellent location, spacious rooms, and comfortable facilities. The property is directly connected to the metro, surrounded by shopping malls and countless dining options, making it extremely convenient whether you're travelling for business or leisure. The two-bedroom suite is generously sized, well-equipped, and comes with everything needed for a comfortable stay. The beds are comfortable, the kitchen is fully furnished, and the washing machine and dryer are especially useful for longer stays. The overall condition of the room remains good, and the facilities continue to be one of the hotel's biggest strengths. However, I felt that the service standards have declined compared to my previous visit. The front desk staff appeared less warm and less willing to assist with requests. I had requested a high-floor room, but none was available. I also asked if the two-bedroom suite could be arranged with twin beds, but this was not possible. While I understand that availability may be limited, the interactions felt rather transactional, with little effort made to explore alternatives or offer solutions. The coffee machines in the residents' lounge were frequently full with residue during my stay and often went unattended for extended periods, which was disappointing for a property of this standard. The biggest letdown was the housekeeping on the last day of my stay. The room was cleaned rather carelessly—the blanket was simply pulled over without properly making the bed, and the bathrooms did not appear to have been cleaned thoroughly. This was noticeably below the standard I had experienced during previous stay. Despite these shortcomings, Fraser Suites Guangzhou remains a property with many strengths. The spacious accommodation, excellent amenities, comfortable rooms, well-maintained facilities, and unbeatable location continue to make it a very good choice for visitors to Guangzhou. I do hope management will pay closer attention to service consistency and housekeeping standards, as these are what distinguish a good stay from an exceptional one. With improvements in these areas, I would happily return again.

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“Great place to stay, location is good!”

We thanked the team for their warm and hospitality, especially to the housekeeping team who went a step ahead by spreading a huge bedsheet to cover the gap when we combine the 2 twin bed. They even overlapped the blanket as a thoughtful gesture, as our child slept in between in. Thank you so much!