Description
Facilities: The hotel has a lift and features 390 rooms. The friendly staff at the reception desk are happy to answer any questions. Services such as a cloakroom, baggage storage service, safe, currency exchange service and cash machine ensure a comfortable stay. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The … more
Location: The hotel is conveniently located in the heart of Nanshan’s commercial development zone, right between the Futian district and Shekou area, close to High-Tech Park. Restaurants, bars and shopping opportunities can be found in the immediate vicinity. Shekou Sea World, Splendid China and the Window of the World are all about a 15-minute drive away. The hotel offers good access to Bao and the Shenzhen Bay cross-over bridge to Hong Kong. The international airport is also easily accessible.
Meals: The dining area includes a bar. The restaurant has air conditioning and high chairs for children. A generous breakfast buffet guarantees a great start to the day. At lunch and dinner, guests can choose between a buffet, à la carte and a set menu. Staff are also happy to provide children's meals.
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- Other
- Air conditioning
- Heating (free of charge)
- Additional services
- Dry cleaning service
- Laundry Service
- Lift
- Maid
- Tumble dryer
- Reception
- 24-hour reception
- Concierge service
- Multilingual staff
- Porter service
- Entertainment
- Dance hall
- Pool table
- Shops in hotel
- Parking
- Nearby parking
- Parking
- Valet parking
- Smoking
- Smoking not allowed
- Wi-Fi
- Complimentary Wi-Fi
- Services
- Banquet and event room
- Breakfast in bed
- Café
- Car rental
- Cash machine at the hotel
- Conference centre
- Currency exchange
- Fax/photocopier
- Hair dryer
- Hairdresser / Barber
- Indoor pool
- Luggage storage
- Medical service
- Meeting room
- Newspapers
- Room service
- Safe
- Sale of tickets
- Security
- Serviced office
- Wedding service
- Children
- Babysitting service
- Cot
- Bars
- Bar
- Coffee/tea in public areas
- Restaurants
- Breakfast buffet
- Buffet restaurant
- High chairs
- À la carte restaurant
- Gym and SPA
- Gym
- Hot tub
- Massages
- Sauna
- Spa
- Turkish bath
- Activities
- Golf course
- Tennis court
- Accessibility
- Facilities for people with disabilities
- Wheelchair access
- Check-in/Check-out
- Deposit:
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- Payment method: #{ paymentMethods }
- Payment date: #{ depositTime }
- General
- Number of people: #{numberOfPersons}
- Floor: #{floorNumber}
- Tourism register number:
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- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
Deposit:
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Payment method:
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Payment date:
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Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
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Tourism register number:
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National Identification Code
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Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
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Excellent
Based on 2372 reviews
Quiet in the room
Location
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in a quiet and peaceful area
Showing 5 featured reviews out of 2372 TripAdvisor reviews
聪
聪 许
07/02/2026
“Kempinski Hotel Shenzhen”
My weariness from the trip melted away the moment I stepped into the hotel, all thanks to Mia at the front desk and her heartwarming service. She checked me in with a gentle smile the whole time, working efficiently and carefully to get all the formalities done in no time. Her warm and friendly com… more
A
alejandrof560
Shibuya, Japan
13/01/2026
“Gene treated us good, great hotel. We had a very nice time. Excellent location”
It was good hotel. Nice location. Excellent service. I highly recommend this place. Nice breakfast. Room is has good views.
S
Swl0321
Singapore, Singapore
30/12/2025
“Lovely stay 很愉快的一晚”
We were warmly welcomed by Flora , the friendly and personable Guest Relations Manager at the hotel, upon arrival, and she personally took care of our check-in and constantly checked-in on us. Staff were also very helpful to recommend areas to visit around the area. Our suite was very spacious,… more
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_S1021YN
Macau, China
17/08/2025
“Excellent services and high integrity of the staff”
I had an excellent experience at Kempinski Shenzhen. I’m a GHA Titanium member, and I received a double upgrade to an executive suite. I enjoyed my stay very much. I would like to thank the staff at the breakfast buffet restaurant. My wife left her Gucci bag in the restaurant after breakfast. Insid… more
D
Desmond S
Kuala Lumpur, Malaysia
13/10/2025
“Nice location”
Thanks for letting us to check in early and allowed us for the late check out. We did not have to say much and the front desk just did it. Appreciate it. Hotel is big, room is nice. Love the big mirror in the shower. It’s clean as overall. However, the bathroom door cannot be closed and we foun… more
The reviews shown have not been verified. Viajes El Corte Inglés, S.A. does not guarantee that they correspond to real users of the service nor does it assume responsibility for their content. More Info
10
Excellent
Based on 2 reviews
Service: 8
Cleanliness: 10
Room: 10
Facilities: 10
Location: 8
Breakfast: 10
Quality/Price: 10
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