Description
Facilities: The hotel has 6 lifts and features 522 rooms, including 30 suites and 229 single rooms. The friendly staff at the reception desk are happy to answer any questions. A baggage storage service, safe, currency exchange service and cash machine are available. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. … more
Meals: Various dining options are available, including a restaurant, a café and a bar. A generous breakfast buffet guarantees a great start to the day. Staff are also happy to provide children's meals.
- Other
- Air conditioning
- Additional services
- Dry cleaning service
- Laundry
- Laundry Service
- Lift
- Maid
- Tumble dryer
- Reception
- 24-hour reception
- Concierge service
- Multilingual staff
- Porter service
- Entertainment
- Aerobics
- Games room
- Pool table
- Shops in hotel
- Parking
- Nearby parking
- Outside parking
- Parking
- Valet parking
- Smoking
- Smoking area
- Wi-Fi
- Complimentary Wi-Fi
- Services
- Banquet and event room
- Breakfast in bed
- Café
- Car rental
- Cash machine at the hotel
- Conference centre
- Currency exchange
- Fax/photocopier
- Garden
- Hair dryer
- Hairdresser / Barber
- Iron
- Ironing equipment
- Luggage storage
- Meeting room
- Newspapers
- Postal service
- Room service
- Safe
- Sale of tickets
- Security
- Serviced office
- Stores
- Wedding service
- Children
- Babysitting service
- Childcare
- Game area
- Kids' audiovisual material
- Kids' pool
- Kid´s club
- Bars
- Bar
- Coffee/tea in public areas
- Pool bar
- Snack bar
- Restaurants
- Breakfast buffet
- Buffet restaurant
- High chairs
- Menu for diabetics (on request)
- Restaurant guide
- À la carte restaurant
- Swimming pools
- Children’s pool
- Full SPA circuit
- Outdoor pool
- Poolside parasols
- Poolside sun loungers
- Gym and SPA
- Gym
- Hot tub
- Jacuzzi
- Massages
- Sauna
- Spa
- Turkish bath
- Activities
- Golf course
- Mini golf
- Table tennis
- Accessibility
- Facilities for people with disabilities
- Wheelchair access
- Check-in/Check-out
- Deposit:
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- Payment method: #{ paymentMethods }
- Payment date: #{ depositTime }
- General
- Number of people: #{numberOfPersons}
- Floor: #{floorNumber}
- Tourism register number:
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- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
Deposit:
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Payment date:
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Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
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Tourism register number:
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National Identification Code
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Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
This property has additional information that you can
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Excellent
Based on 8985 reviews
Quiet in the room
Location
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in a quiet and peaceful area
Showing 4 featured reviews out of 8985 TripAdvisor reviews
1
1959TKH
26/03/2026
“Good service at the hotel lobby”
I would like to sincerely thank Lumi GUI, a hotel lobby staff member. She was gentle, warm and patient with guest enquiries. Seeing me anxious, she proactively helped and searched for my delivery multiple times. Even while assisting other guests, she stayed efficient. Her thoughtful, attentive ser… more
M
MunXX
Singapore, Singapore
30/03/2026
“No surprise!”
After my second stay in a Shangri La located in China, I realise that the hotels across are similar. It’s typically a large establishment, furniture tends to be dated, service is good and good value for money. It’s the same in Chengdu (last year) and now in ShenZhen. I had a suite with club access… more
O
O'Brian L
Puchong, Malaysia
16/12/2025
“Shangri-La still best choice for business stay”
Although the Shangri-La Hotel at Luohu Port is an older hotel, the rooms are still very clean, elegant, and odor-free. Its location near Luohu Port makes it very convenient. From the moment you enter the hotel, the staff and service personnel welcome you with smiles, especially KiKi at the guest s… more
I
iwishiwasonvacation
Kuala Lumpur, Malaysia
03/03/2026
“hotel next to high speed station”
the rooms are dated, but tidy and works well. breakfast is unexciting, more suited to local flavours. do expect big crowds and people walking in bedroom slippers. swimming pool is big, but lifeguards should do better job managing the lanes. slow swimmers in fast lanes. selling point is this hotel i… more
The reviews shown have not been verified. Viajes El Corte Inglés, S.A. does not guarantee that they correspond to real users of the service nor does it assume responsibility for their content. More Info
8
Very good
Based on 1 reviews
Service: 9
Cleanliness: 9
Room: 6
Facilities: 7
Location: 10
Quality/Price: 6
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